Dollar Tree

Open Now
Est. 1992
★★★★4.3
Dollar Tree in El Paso, TX

About Dollar Tree

Dollar Tree in El Paso, TX, is a popular discount variety store offering a wide range of products at unbeatable prices. From party supplies and cleaning products to office essentials, you'll find everything you need for everyday life without breaking the bank.

The store aims to provide a convenient shopping experience, although some customers have noted issues with cleanliness and customer service. Still, many shoppers appreciate the low prices and the chance to find new items regularly.

Located in a busy shopping area, Dollar Tree is easily accessible for local residents. The store accepts EBT and offers ample parking nearby, making it a convenient stop for those running errands or planning a party.

Editor's Review

Dollar Tree in El Paso, TX, garners a solid overall rating of 4.3 out of 5, showcasing its reputation as a go-to destination for affordable household and party supplies. Reviewers frequently highlight the store’s extensive selection of party supplies and cleaning products, often noting the ‘great value’ found in these aisles. For instance, as one shopper pointed out, ‘It was a surprise to find the tray I was looking for after searching through three different stores,’ demonstrating the store's role as a reliable one-stop shop.

However, it’s not all positive. A significant number of customer reviews signal frustrations, particularly regarding the cleanliness of the store and the demeanor of the staff. Ro F. expressed dissatisfaction, stating, ‘There’s mold in the fridges, the whole store is very dirty,’ which raises concerns about the management of this location. This sentiment is echoed by several other shoppers who have experienced rudeness or indifference from employees, such as Luci S., who mentioned an ‘unempatheticaly rude’ manager during a restroom emergency. Overall, while the store stands out for its product offerings and price point, the consistency of customer service has room for improvement.

Best for: Budget-conscious shoppers looking for party and cleaning supplies.

What We Like

  • Wide selection of affordable party supplies
  • Great value on cleaning products
  • Accepts EBT payments

Room for Improvement

  • Store cleanliness issues reported by multiple customers
  • Inconsistent customer service experiences
  • Frequent stock shortages on popular items

What Customers Are Saying

There’s mold in the fridges, the whole store is very dirty. Rude employees.

Ro F.

I never really go to this location because the employees are rude. However, ...she changed my view on the company.

Meranda Garcia

What Shoppers Say

Based on analysis of 5 customer reviews

CleanlinessBelow Average

There’s mold in the fridges, the whole store is very dirty.

StaffMixed

I was surprised this time, this very nice employee helped me.

Customer ServiceBelow Average

Manager Dylan has no compassion.

Restroom AvailabilityBelow Average

They should get them fixed... always out of service.

Best for: Customers seeking low prices but should be wary of cleanliness and staff service.

Insider Tips

Check the cleanliness of the store before shopping.

Be prepared for potential issues with staff interactions.

Visit when you can ask for help, as some employees are helpful.

What to Expect

  • Expect a variety of low-priced items, making it a great option for budget-conscious shoppers.
  • You'll find a wide selection of products, from party decor to household essentials, all in one place.
  • Prices are consistently low, with everything available for just a dollar, ensuring great value.

Business Highlights

  • One-stop shop for party supplies
  • Wide selection of cleaning products
  • Offers frozen/refrigerated foods
  • Accepts EBT
  • New items available regularly
  • Great value on office supplies
  • Affordable health & beauty supplies

Google Reviews

Ro F.
Ro F.3 months ago
☆☆☆☆

There’s mold in the fridges, the whole store is very dirty. Rude employees. Manger Dylan has no compassion and it’s why the store has a low retention rate, I advise to go to food king next door.

Allen Starr
Allen Starr11 months ago
★★☆☆☆

Awesome! ! After searching through three different stores, I found the tray I was looking for. Surprise! They were out of lids. I asked one of the employees, and they told me they were already out of lids for that product. 😤 It's awful to go to thre...

Luci Sanchez.
Luci Sanchez.4 months ago
★★☆☆☆

manager was unempatheticaly rude I really needed to use the restroom. I understand you have to close, but it was an emergency

Angie Montes
Angie Montesa year ago
☆☆☆☆

It's so rude when I ask for something and they walk away. And About their bathrooms they should get them fixed if not for the public for them because according to them they are always out of service I have been living in the area for 6 months now an...

Meranda Garcia
Meranda Garcia3 years ago
★★★★

I never really go to this location because the employees are rude. However i was in a rush and had no choice but to go to this particular store. To my surprise this time, this very nice employee named melody helped me find everything and answered any...

Reviews from Google

Specialties

Party suppliesOffice suppliesCleaning supplies

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, check out the seasonal section for unique finds.

Try to go during off-peak hours, like early mornings or late afternoons, to avoid crowds.

Don’t forget to check out the nearby Food King for additional grocery needs after your visit.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews