Dollar General

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★★★☆☆3.9
Dollar General in Fort Worth, TX

About Dollar General

Dollar General in Fort Worth, TX, is a convenient spot for a variety of everyday essentials. They offer a range of products including groceries, household items, and health supplies at budget-friendly prices.

The atmosphere is typically casual and straightforward, making it easy for shoppers to find what they need. While the store generally has friendly staff, some customers have mentioned experiences with less attentive service.

Located in a bustling area, Dollar General is easily accessible for locals and visitors alike. The store's layout allows for quick shopping trips, making it a great stop for those on the go.

Editor's Review

Dollar General in Fort Worth, TX, has carved out a niche that appeals to budget-conscious shoppers. With an overall rating of 3.9 out of 5, most customers appreciate the convenience and affordability. As Andy Grubb pointed out, it's a "convenient location" for basic merchandise at low prices, making it easy to grab essentials quickly.

However, not all experiences are rosy. A consistent complaint revolves around stock issues and customer service. Vivian Bermudez expressed frustration with the lack of variety in home goods and hardware, stating it needs a “restock on hardware and other things.” This sentiment is echoed by others who feel the store is often out of key items.

Another recurring issue is the service quality. Reviews highlight a mix of friendly interactions and uncomfortable encounters. Princess Moomoo recounted feeling watched and uncomfortable during her shopping trip, which detracts from the overall experience. It’s clear that while some staff members, like those praised by Lillian Tho, are improving customer service, others seem to miss the mark.

Best for: Budget shoppers looking for quick, essential items.

What We Like

  • Affordable prices on everyday items
  • Convenient location for quick shopping
  • Friendly and helpful staff at times

Room for Improvement

  • Frequent stock shortages
  • Inconsistent customer service quality

What Customers Are Saying

It's missing a lot of things like brooms, mops and more variety of home goods.

Vivian Bermudez

I’m so uncomfortable I just get away from the whole section with my lil girl.

Princess Moomoo

Management team is wonderful... it’s getting better I like shopping there.

Lillian Tho

What Shoppers Say

Based on analysis of 5 customer reviews

SelectionBelow Average

It's missing a lot of things like brooms

StaffMixed

Staff are usually friendly and helpful

CleanlinessBelow Average

Trashy employees with horrible customer service

LocationGood

Convenient location.

Best for: Budget-conscious shoppers seeking convenience but wary of service.

Insider Tips

Check for stock updates regularly.

Visit during off-peak hours for better service.

What to Expect

  • You'll experience a straightforward shopping environment with essential items readily available.
  • The product selection includes basic groceries, household supplies, and health items, though inventory can vary.
  • Prices are typically low, making it a good choice for budget-conscious shoppers.

Google Reviews

Vivian Bermudez
Vivian Bermudez5 years ago
★★★★

It's missing a lot of things like brooms, mops and more variety of home goods needs restock on hardware and other things and maybe better customer service.

Princess Moomoo
Princess Moomoo9 months ago
☆☆☆☆

Me and my husband went shopping there yesterday night June the 3rd I am veryy unhappy with how we was treated and we’re shopping and old male employee stop at the section we’re in just watching us and he’s crumbling a piece wrapper up , my husband ...

Andy Grubb
Andy Grubb8 years ago
★★★★

Convenient location. Basic merchandise at low prices. I buy reading glasses and sun glasses here regularly because I lose or break mine regularly! Staff are usually friendly and helpful. Aisles are narrow.

Lillian Tho
Lillian Tho9 months ago
★★★★★

Store has new employees that’s getting store in shape from prior employees great customer service management team is wonderful I just hate when ppl steal and there’s nothing they can do about it cause by the time police come the theives are long gone...

Best DOG NANNY EVER!!!
Best DOG NANNY EVER!!!2 years ago
☆☆☆☆

Worst experience ever!!! Trashy employees with horrible customer service skills! My 11 year old son and I ran into store to grab a couple of things. As we scooted the trash out of the way and passed the stray cat that was being fed and watered in the...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take a few minutes to familiarize yourself with the layout to find what you need quickly.

Consider visiting during off-peak hours to avoid crowds, especially in the evenings.

There are usually parking spots available nearby, but it can get busy, so plan accordingly.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews