Dollar General
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About Dollar General
Dollar General in Austin, TX, offers a wide range of products, including groceries, health items, and household essentials—all at affordable prices. The store aims to provide a convenient shopping experience for customers looking for budget-friendly options without sacrificing quality.
Customers often comment on the cleanliness and organization of this particular Dollar General, making it a pleasant place to shop. However, experiences can vary, with some noting long wait times at checkout, which can detract from the overall experience.
Located in Cherry Creek Plaza, this Dollar General is easily accessible for local residents. Its central location makes it a convenient stop for those in the area looking to pick up essentials.
Editor's Review
The Dollar General in Austin, TX, holds an overall rating of 4.1 out of 5 stars based on 289 reviews, indicating a generally positive experience for many customers. Yet, the data tells a different story when diving deeper into individual experiences. Some shoppers rave about the store's organization and cleanliness, with one customer noting, 'I was impressed. The cleanest and most organized store,' highlighting the efforts of staff like Marta, the store manager. However, this sentiment is sharply contrasted by complaints about long wait times at checkout and issues with product availability.
For instance, Jessica Myers expressed frustration over waiting 20 to 30 minutes in line, while Juana Trigo described a rude encounter with staff when attempting to enter the store shortly before closing. These contrasting reviews underline a crucial aspect of the shopping experience: customer service and product stock levels seem to vary significantly. It's worth noting that J Dwayne Nabarro raised concerns about the impact of Texas heat on perishable goods, suggesting that maintaining the store's temperature and product freshness is an ongoing challenge.
What We Like
- Clean and organized store layout
- Helpful and friendly staff, particularly the store manager
- Good deals and promotions, such as the 5 off $25 offer
Room for Improvement
- Inconsistent product availability and freshness
- Long wait times at checkout during busy periods
What Customers Are Saying
“The cleanest and most organized store.”
— Michellé K. Evins
“I definitely won't be returning to this Dollar General.”
— Jessica Myers
What Shoppers Say
Based on analysis of 5 customer reviews
“The cleanest and most organized store.”
“Martha is great, she is very nice and always so helpful.”
“I had to wait behind 3 or 4 different customers.”
“The lady was very rude and wouldn’t open the door.”
“The dairy is hit and miss for me.”
Insider Tips
Visit when Marta is working for excellent service.
Check store hours before going, as they may close early.
Be ready for possible long waits at checkout.
Inspect dairy products carefully before purchasing.
What to Expect
- Expect a well-organized store with a variety of products at budget-friendly prices.
- You'll find an array of groceries, health items, and household essentials to suit your needs.
- Prices are generally low, making it a great option for those looking to save money on everyday items.
Google Reviews
I've been in many Dollar Generals, this one over in Cherry Creek Plaza/Marta Mgr., I was impressed. The cleanest and most organized store. Everything and every row were straight and product all in perfect rows. The isles were wider than most and the ...
I definitely won't be returning to this Dollar General. Please read this post before you shop there. If you don't mind waiting 20 or 30 minutes in the checkout line when there's only 1 or 2 people in front of you then by all means go there. I litera...
Went by and sign says will close at 2 pm. It’s 152 pm. The lady was very rude and wouldn’t open the door. It’s not even 2 pm yet.
Martha Is great, she is very nice and always so helpful in making sure everyone reaches their 5 off $25, which I appreciate so much! 10/10 store manager!
I am always so upset when I go shop at this store. I worked for HEB a very long time and I can tell the store has problems. It seems to me they turn off the air conditioning at night and the products suffer from the Texas temperatures. The shelves ne...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the layout to find what you need quickly.
Consider visiting during off-peak hours to avoid long checkout lines, especially in the evenings.
There's parking available nearby, so you shouldn't have trouble finding a spot to stop by the store.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
