Dollar General
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About Dollar General
Dollar General in Austin, TX is your go-to spot for affordable everyday essentials. From groceries to household items, this store offers a wide variety of products at budget-friendly prices.
Customers often appreciate the convenience of Dollar General, noting the friendly atmosphere and helpful staff. You'll find a mix of items that cater to both basic needs and occasional treats, making it a popular choice among locals.
Located in a neighborhood-friendly area, Dollar General is easily accessible for residents in Austin. With ample parking available, it's a convenient stop for quick shopping trips.
Editor's Review
Dollar General in Austin, TX, holds an overall rating of 4.1 out of 5 across 489 reviews, yet the feedback is mixed. The reviews highlight both positive experiences and significant complaints. Many customers appreciate the store's wide selection of products and friendly staff. For instance, Caitlin King remarked, 'I’m very grateful to have them in our neighborhood,' indicating a strong community presence. However, the data tells a different story when it comes to stocking and customer service. Issues like empty shelves and locked doors have been reported frequently.
Several reviewers expressed frustration with the store being closed unexpectedly or with staff being unhelpful. Michael Hough noted, 'I waited for 30 minutes and the doors are still locked,' illustrating a concerning trend of inconsistent access. Another customer, Edwin Flores, pointed out that safety hazards exist due to disorganization and the unprofessional behavior of staff. Despite the challenges, many still view this Dollar General as a valuable resource.
What We Like
- Great selection of products
- Friendly and helpful staff
- Strong local presence
Room for Improvement
- Frequent stocking issues
- Inconsistent customer service
- Store sometimes closes early
What Customers Are Saying
“I’m very grateful to have them in our neighborhood.”
— Caitlin King
“I waited for 30 minutes and the doors are still locked.”
— Michael Hough
“Definitely a safety hazard. Skip this location and drive down the street to the next Dollar General.”
— Edwin Flores
What Shoppers Say
Based on analysis of 5 customer reviews
“Great selection and I’m very grateful”
“The cashier was rude and seemed overworked”
“The doors are locked with no employees to be seen”
“U boats and boxes are laying all over the store”
Insider Tips
Visit during the day for better staff availability
Check stock levels before heading to the store in the evening
What to Expect
- Expect a clean and organized shopping environment where you can quickly find what you need.
- The product selection is varied, with options that cater to both necessities and occasional treats.
- Prices are generally low, making it easy to stick to your budget while shopping.
Business Highlights
- ✓More than 18,000 convenient stores in 46 states
- ✓Everyday low prices on a wide range of products
- ✓Committed to serving communities through literacy and education
Google Reviews
I was just here 15 minutes ago (at 9:15 pm on a Tuesday) and the store was unlocked. They have a great selection and I’m very grateful to have them in our neighborhood. The woman at the counter was very nice and helpful.
I went to buy detergent soap. And the shelves were almost completely empty. At the time I had no help around me to grab detergent that was to high. So I grabbed something to knock it down forme. A employee came to the aisle asking everything ok. I s...
I just went by there at 7:30 PM and the doors are locked with no employees to be seen anywhere. Their cars are out front. waited for 30 minutes and the doors are still locked
This store deserves 0 stars. The cashier Sarah was rude seemed over worked. I asked for help finding something and the guy said he doesn’t work there he was just helping. Apparently The cashier had a family member helping out at the store and allo...
N notice to the management of Dollar on Stassney near planet k the employee pictured in this review chose to close your store 1 hour early and I will be reporting her to corporateI would suggest you take action to rectify situations of this nature t...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, check the store layout to find your favorite items quickly.
Consider going earlier in the day to avoid potential stock shortages that can occur later.
There's plenty of parking available, so you shouldn't have trouble finding a spot when you arrive.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
