Dollar General
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About Dollar General
Dollar General in Austin, TX, is a convenient store that offers a wide variety of products including groceries, health and beauty items, and household essentials. Whether you're in need of snacks for a movie night or toiletries for your daily routine, they've got you covered at budget-friendly prices.
Customers often comment on the friendly atmosphere and helpful staff, creating a welcoming shopping experience. Many have noted recent improvements in store cleanliness and organization, making it easier to find what you need during your visit.
Located in a bustling area of Austin, this Dollar General is easily accessible with plenty of parking available. It's a great stop for those running errands or looking to save time without sacrificing quality.
Editor's Review
Dollar General in Austin, TX, offers a mixed bag of experiences. Many shoppers leave satisfied, praising the staff's friendliness and helpfulness. Nicolas Prado summed it up well: 'This Dollar General experience absolutely trumped them all.' It’s clear that a good portion of folks appreciate the service they receive, particularly when staff assist with locating items or navigating the checkout smoothly.
However, not all visits go as smoothly. Some customers report issues with cleanliness and organization. Teresa Guerra observed, 'The store is messy, cramped and dirty,' and even noted a moldy candy purchase. It’s worth keeping this in mind if you’re expecting a pristine shopping environment. Additionally, there are complaints about rude staff interactions that can tarnish the overall experience. Monica Miles-Wicks described being yelled at for arriving just after opening hours, which is not the best way to start a shopping trip.
In summary, while there's a strong emphasis on good customer service at this Dollar General, issues like cleanliness and personnel attitudes are recurring themes that could affect your visit.
What We Like
- Friendly and helpful staff
- Affordable prices on everyday items
- Convenient location for quick shopping
Room for Improvement
- Store cleanliness can be inconsistent
- Some staff have poor customer service skills
What Customers Are Saying
“'The team made my quick shop feel valued and exceptional. Well done!'”
— Nicolas Prado
“'I’ve noticed a bad smell the last two times I’ve entered the store.'”
— Teresa Guerra
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff here were incredibly helpful”
“The store is messy, cramped and dirty”
“Extremely rude cashier this morning”
“I’ve noticed a bad smell the last two times”
Insider Tips
Visit during off-peak hours for better service
Check product conditions carefully before purchasing
What to Expect
- Expect friendly service from staff who are generally eager to help you find what you need.
- You'll find a diverse selection of products at prices that are typically lower than larger grocery stores.
- Value is a major draw, with many items priced at just a dollar or a few dollars more.
Google Reviews
I usually shop at grocery giants like H-E-B, Whole Foods, and Target, where high customer service is expected. This Dollar General experience absolutely trumped them all. The staff here were incredibly helpful, offering guidance when I needed it and ...
I’ve been to this location many of times in the past three years. When I walked into the store today, I felt like I was walking into a different store. The store was so nice, clean and organized. I am moving and asked for left over boxes they might h...
Extremely rude cashier this morning who yelled at me, offended because I covered my card pin entry out of personal security, which I do everywhere. I never once said anything rude to her. She even had the audacity to yell “get out of my face!” Train ...
I’ve noticed a bad smell the last two times I’ve entered the store. The store also felt warm and humid. I wouldn’t trust all products on the shelf since it seems like the temperature isn’t a priority. The store is messy, cramped and dirty. I bought o...
This Morning I Was yelled at this morning by the young Mexican man. Saying “Jesus the store not even opened yet”. It was eight O’Clock or a couple minutes after, I walked up to the doors they didn’t open then leaving me to manually open them. Where I...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to explore the aisles to familiarize yourself with the layout.
Try to visit during off-peak hours, like mid-morning or early afternoon, to avoid crowds.
Consider checking out nearby options for additional shopping or dining after your visit.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
