Dollar General
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About Dollar General
Dollar General in Austin, TX, is your go-to spot for a variety of affordable everyday items. They offer a wide selection of groceries, household essentials, and health products all at budget-friendly prices.
The atmosphere is typically casual and convenient, making it easy to grab what you need without the hassle of a large supermarket. However, customer service experiences can vary, with some reports of less-than-friendly interactions with staff.
Located conveniently in Austin, this Dollar General is accessible for both local residents and visitors. You'll find ample parking nearby, making it easy to stop in for a quick shopping trip.
Editor's Review
Stepping into Dollar General in Austin, TX, feels a bit like entering a treasure chest of everyday essentials. Customers rave about the store being a reliable stop for snacks, groceries, and even those last-minute gifts. Rhonda Tyler hit the nail on the head when she said, 'This is my go-to store when I need a snack...a spice...bread...milk...eggs...etc.' With a wide selection of items, it’s easy to see why many consider this store a lifesaver.
However, it seems that the customer service experience can be a mixed bag. Several folks have expressed dissatisfaction with some staff members. Denia Chiuz shared a disappointing moment, stating, 'I hope that bad attitude wasn’t for my Hispanic appearance.' Likewise, Joel Cervates mentioned encountering a rude employee who “pulled the items out of hands” during his visit. This highlights a swing in service quality that hasn’t gone unnoticed.
Despite these concerns, there are shining stars among the staff. Donato The Last Don praised one employee for her cheerful demeanor, noting, 'The lady that rang me up seemed like a happy person, she was concerned with my saving money.' Customers clearly appreciate when staff members go the extra mile to create a more pleasant shopping experience.
What We Like
- Wide selection of everyday items
- Affordable prices
- Friendly staff on some visits
Room for Improvement
- Inconsistent customer service
- Occasional cleanliness issues
What Customers Are Saying
“This is my go-to store when I need a snack....a spice....bread..milk..eggs...etc.”
— Rhonda Tyler
“I hope that bad attitude wasn’t for my Hispanic appearance.”
— Denia Chiuz
What Shoppers Say
Based on analysis of 5 customer reviews
“Employees are nasty people”
“The store is usually very clean and neat.”
“The lady that rang me up seemed like a happy person.”
“I really like the cards and gift cards.”
Insider Tips
Visit during off-peak hours for better service.
Check for friendly staff before making purchases.
What to Expect
- Expect a straightforward shopping experience where you can quickly find everyday essentials.
- You'll find a decent selection of products, though availability may vary by day.
- Prices are generally low, making it a good option for budget-conscious shoppers.
Business Highlights
- ✓More than 18,000 convenient stores in 46 states
- ✓Everyday low prices on a wide range of products
- ✓Committed to serving communities through literacy and education
Google Reviews
I just bought for the first time here in this location the store is perfect, I had no very pleasant time with the male clerk , I give him a greeting and he doesn’t answer, and then I said thanks when I finished paying and neither answer, but I heard ...
Other employees were nice but the Caucasian dude with short long brown hair was very rude and pull the items out of hands while I was inspecting em before purchasing. Never said anything but the cost and that’s it and ignore and blew me off after the...
Employees are nasty people was working DoorDash had a few items left to pick up but but store close in the middle of it and the employees were really rude to me kicking me out especially this older black lady
The best part is that you do not have to look far for great customer service. The lady that rang me up seemed like a happy person, she was concerned with my saving money, yep you read that right. She was focused on me getting my receipt and having an...
This is my go to store when I need a snack....a spice....bread ..milk..eggs...etc. They have a few clothes in here and I've grabbed a few cute tops for a picnic when I didn't have time to go elsewhere. I really like the cards and gift cards...perfect...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take your time to browse as the layout is typically straightforward.
Try to go during off-peak hours to avoid crowds and have a more pleasant shopping experience.
Look for nearby parking options, as convenience is key when stopping by for quick purchases.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
