Dollar Tree

Open Now
Est. 1992
★★★½3.5
Dollar Tree in Dallas, TX

About Dollar Tree

Dollar Tree in Dallas, TX is a discount variety store that offers a wide array of products at low prices. You'll find everything from party supplies and cleaning products to office essentials, all at incredible value.

While the store features a diverse selection, some customers have noted that the organization can be a bit chaotic at times. It's a place where you might need to dig a little to find what you're looking for, but the thrill of discovery is part of the experience.

Conveniently located in Dallas, the store is easy to access for locals and visitors alike. With ample parking and extended hours, it's a great spot to stop by for everyday essentials.

Editor's Review

Dollar Tree in Dallas, TX, holds an overall rating of 3.5 out of 5 based on 534 reviews. While many shoppers appreciate its low prices and variety, the data tells a different story regarding customer service and store organization. For instance, Jeanne M. noted, 'Must say this is a very well stocked Dollar Tree,' highlighting the strong inventory of products, including name brands like Sol de Janeiro for just $1.25. However, the store faces recurring complaints about disorganization and poor customer service. One dissatisfied customer, Queen London Truffles, described it as 'the most disorganized, unstructured store I've ever seen,' indicating a significant need for better management practices.

Many customers express frustration over long checkout lines and inattentive staff. Zach Middleton recounted spending 20 minutes shopping only to find just one checkout lane open, despite numerous employees available. Such experiences may deter some shoppers seeking a quick and efficient shopping trip. The reviews collectively suggest that while Dollar Tree offers great value on everyday essentials, the inconsistency in customer experience could impact repeat business.

Best for: This store is best for budget-conscious shoppers looking for party supplies and cleaning products.

What We Like

  • Great value on everyday essentials
  • Wide selection of products
  • Well-stocked inventory with name brands

Room for Improvement

  • Poor customer service
  • Disorganized store layout
  • Long wait times at checkout

What Customers Are Saying

Must say this is a very well stocked Dollar Tree.

Jeanne Mwinjilo

It's the most disorganized, unstructured store I've ever seen.

Queen London Truffles

There was still only the single lane open, even though the line was backing up into the merchandise aisles.

Zach Middleton

What Shoppers Say

Based on analysis of 5 customer reviews

Customer ServiceBelow Average

The cashier was very rude

Store OrganizationBelow Average

It's the most disorganized, unstructured store

Product SelectionGood

Very well stocked Dollar Tree

Checkout ExperienceBelow Average

Only one checkout lane open

Best for: Finding budget-friendly products amidst disorganized service

Insider Tips

Shop during off-peak hours to avoid long lines

Be prepared for potential customer service issues

Dollar Store Details

EBT / SNAP Accepted

Brands Carried

Sol de Janeiro

Certifications

SNAP/EBT Accepted

What to Expect

  • Expect to find a wide selection of budget-friendly items across various categories.
  • You'll likely encounter a mix of organized displays and a bit of clutter, so patience is key.
  • Prices are consistently low, making it easy to stock up on essentials without breaking the bank.

Business Highlights

  • One-stop shop for party supplies
  • Wide selection of cleaning products
  • Offers frozen and refrigerated foods
  • Accepts EBT/SNAP
  • New items available regularly
  • Great value on office supplies
  • Affordable health and beauty supplies

Google Reviews

One Plus
One Plusa year ago
★★☆☆☆

To Whom It May Concern: I would like to express my concern about the quality of customer service in your store. Recently, I experienced a situation that I believe is unacceptable and could negatively impact your business's reputation. Please rememb...

Queen London Truffles
Queen London Truffles3 years ago
☆☆☆☆

It's the most disorganized, unstructured store I've ever seen. Majority of products are packaged and waiting to be stored. Perhaps DT will have to pay more for better quality work. One worker has pants sagging and one other time the guy said over the...

ERIKA GORDON
ERIKA GORDON4 months ago
☆☆☆☆

I decided to stop and buy some gift bags. The cashier was very rude, she threw the bags and got upset because they had glitter on them. How rude they are, they should have better customer service

Jeanne Mwinjilo
Jeanne Mwinjilo2 months ago
★★★★★

Must say this is a very well stocked Dollar Tree. I was surprised by my findings especially buying sol de Janeiro for just $1.25

Zach Middleton
Zach Middletona year ago
☆☆☆☆

I walked into the store, I noticed only one checkout lane open, with 6 or 7 customers in line, even though there were three other associates over by the office doing nothing to help.  I ignored this, as I am used to this situation at this particular ...

Reviews from Google

Specialties

Party suppliesOffice suppliesCleaning supplies

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, plan to spend some time exploring the aisles to uncover hidden gems.

Try to visit during off-peak hours for a more relaxed shopping experience.

There's usually plenty of parking available, so you shouldn't have trouble finding a spot.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews