Dollar General
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About Dollar General
Dollar General in Abilene, TX, is a convenient stop for a variety of everyday essentials. They offer a range of products from groceries and household items to health and beauty supplies at affordable prices.
The atmosphere can be hit or miss, with some customers noting cleanliness issues and employee engagement that varies. However, many have praised the new management for improving the store's overall experience and service.
Located in a central area of Abilene, the store is easily accessible for locals and visitors alike. There's ample parking available, making it a convenient choice for quick shopping trips.
Editor's Review
Dollar General in Abilene, TX, receives an overall rating of 3.9/5, reflecting a mix of customer experiences that highlight both strengths and areas for improvement. Several reviews emphasize the store's broad selection of products, particularly noting that it carries everything from household items to toys and clothing. As Grace E. Jones mentioned, 'The store gives the feel of a convenience store, but with a wider variety.' This versatility is a significant draw for many shoppers looking to pick up everyday essentials without having to visit multiple locations.
However, the data tells a different story when it comes to customer service. Numerous reviews cite issues with staff professionalism and friendliness. Tina Lambert's 1-star review paints a troubling picture of unprofessional behavior, stating, 'These people are extremely unprofessional! I will not be going back.' Similarly, Melissa Moates voiced concerns about rudeness among evening staff, indicating that the quality of customer interactions can vary greatly depending on the time of day. Yet, not all feedback is negative. Carrie Taylor highlights improvements under new management, noting, 'The store was clean and organized compared to how it was a few months ago.' This suggests that management changes have had a positive impact.
What We Like
- Wide variety of products available
- Recent improvements in store cleanliness and organization
- Friendly staff during some shifts
Room for Improvement
- Inconsistent customer service quality
- Some staff appear disengaged or unprofessional
What Customers Are Saying
“'These people are extremely unprofessional! I will not be going back.'”
— Tina Lambert
“'The store gives the feel of a convenience store, but with a wider variety.'”
— Grace E. Jones
“'NEW MANAGEMENT HAS REALLY MADE A DIFFERENCE AT THIS STORE!'”
— Carrie Taylor
What Shoppers Say
Based on analysis of 5 customer reviews
“Employees are extremely rude.”
“I was very impressed with how clean and organized.”
“The store is nasty!”
“They always have neat things and really great deals.”
Insider Tips
Visit during the day for a better shopping experience.
Check for new management to find improved service.
What to Expect
- You'll find a mix of friendly service and a range of products depending on the time of your visit.
- Expect to see a selection of groceries, household items, and personal care products, all at budget-friendly prices.
- Prices are typically low, making it easy to pick up essentials without breaking the bank.
Google Reviews
This store is nasty! All but one of the employees are working in sweat pants. They are on their phones at the register while customers are being checked out. There was a homeless person sleeping on the sidewalk in front of the store. Today the manage...
NEW MANAGEMENT HAS REALLY MADE A DIFFERENCE AT THIS STORE! I rarely take time to write reviews, but WOW! GREAT JOB! Its been atleast 3 months since I last visited this store. I must say I was very impressed with how clean and organized this store w...
I needed to buy a clothing item quickly, and didn't know where to look. The lady at the front register was very friendly and steered me in the right direction, however there were some tall bins in the way. Another lady, possibly the Manager, came a...
I love me some dollar general! They always have neat things and really great deals. Not everything is of the best quality or price, but sometimes I get lucky when I go into a dollar general and find something that would make a really great gift or cu...
I live close to this particular location so i often shop here.However,recently the night staff has changed and i literally dread having to go into the store in the evening because the employees are extremely rude. They dont greet you or smile or even...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, don't hesitate to ask staff for help locating items—they're generally friendly and willing to assist.
Try to visit during off-peak hours for a more relaxed shopping experience, as the store can get busy.
Look for nearby fast-food options if you plan to grab a bite after shopping, and take advantage of the available parking.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM