Dollar General
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About Dollar General
Dollar General in Abilene, TX, is a convenient store that offers a wide range of products including groceries, household items, and personal care essentials. It's a go-to spot for quick shopping trips, especially when you need to pick up something without breaking the bank.
Customers often comment on the cleanliness and organization of the store, making it a pleasant place to shop. The staff is noted for providing excellent customer service, which adds to the overall positive shopping experience.
Conveniently located near the highway, Dollar General is easy to access whether you're a local or just passing through. Ample parking makes it simple to stop in and grab what you need.
Editor's Review
First off, Dollar General in Abilene is a mixed bag. You’ve got some loyal fans, but also some serious complaints. Many customers rave about the cleanliness and organization of the store. Christina Swanson said it's the 'most organized and clean Dollar General I’ve ever been in.' That's a strong statement, especially in a retail world where clutter is all too common. Plus, Emily Santos highlighted the 'excellent' customer service, making it clear that staff are generally friendly and helpful.
However, not everything sparkles here. There are complaints about inconsistent pricing and customer service issues. Bernadette Sarratt wasn’t happy about being charged incorrectly for a dog collar, and Michael McCollum shared a horror story about being denied access to the restrooms. It’s a real issue if you’re making a trip and can’t use the facilities. The complaints about cleanliness do raise eyebrows, Michael called the place 'filthy.' That's not something you want to hear.
Overall, this store shines in its organization and staff friendliness, but it struggles with some customer service hiccups and cleanliness issues. It’s worth checking out if you’re in the area, but be prepared for some potential disappointments.
What We Like
- Clean and organized store layout
- Friendly and helpful staff
- Good selection of home decor
Room for Improvement
- Some issues with customer service
- Complaints about cleanliness
- Inconsistent pricing
What Customers Are Saying
“'This store also has an amazing home decor section. Better than all the other Dollar Generals I’ve been to.'”
— Christina Swanson
“'Please next time your employee is wrong, honor the customer.'”
— Bernadette Sarratt
What to Expect
- Expect a clean and organized shopping environment that makes finding items straightforward.
- You'll find a diverse selection of products ranging from food to home essentials, all at budget-friendly prices.
- The pricing is competitive, making it a great choice for those looking to save on everyday items.
Google Reviews
Great location! Super easy access off the highway. The store is clean and the layout is easy to navigate. Customer service was excellent!
Everytime we come here it's either closed for renovation, or high priced. But putting the dog collar in the wrong price, then not honoring the customer, is really bad service. Please next time your employee is wrong, honor the customer
This is the most organized and clean Dollar General I’ve ever been in. Everything is always perfect. As someone who is obsessed with perfection, I can appreciate the constant effort it takes to keep it that way. This store also has an amazing home de...
If I could give a minus I would! Their store is fil thy. Also customers aren't allowed to use the bathrooms! They have a portable bathroom outside that hasn't been serviced in weeks that they expect customers to use. My wife asked to use the bathroo...
This use to be, the best known secret, now everybody knows, and it's okay to share.. These folks run an awesome store, clean, stocked, and friendly staff. Go see for yourself ! Just stay away from the zebra cakes. Those are mine !
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the store layout to find what you need quickly.
Consider going during off-peak hours to avoid crowds and enjoy a more relaxed shopping experience.
There's plenty of parking available, so you won’t have trouble finding a spot to pull in.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM