Dollar General
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About Dollar General
Dollar General in Brownwood, TX, is a convenient stop for everyday essentials, offering a variety of products from groceries to health and beauty items. Whether you need snacks, cleaning supplies, or personal care products, this store aims to provide affordable options for local shoppers.
The store features a straightforward layout that's easy to navigate, making it a quick trip for those in a hurry. While some customers have reported mixed experiences with service, many appreciate the convenience and value that Dollar General offers in the community.
Located on Highway 377, Dollar General is easily accessible for residents and travelers alike. With ample parking available, it's a convenient spot to pop in and grab what you need without much hassle.
Editor's Review
Dollar General in Brownwood, TX, has built a reputation that’s mixed at best. A significant number of customers seem to share frustrations about their experiences, particularly with customer service. For instance, Sylvia Guzman complained, "This store SUCKS!!!" citing issues with digital coupons not working. It's a common thread among several reviews, where customers felt mistreated or disrespected by the staff.
There are some bright spots, though. The store offers competitive prices on everyday items, which is why many shoppers keep coming back despite the service complaints. Jerry Barnum mentioned, "I went in a couple of hours ago and purchased some items..." highlighting that the product selection can be appealing when prices are right. However, problems with transactions and a lack of accountability seem to overshadow these positives.
Recurrent themes in reviews include poor customer service and management responsiveness. Liz G. summed it up well: "By far the worst customer service ever... the manager is rude as hell." It's clear that while some customers appreciate the deals, many leave feeling frustrated and ignored.
What We Like
- Competitive prices on everyday items
- Decent selection of products
- Convenient location
Room for Improvement
- Inconsistent and often rude customer service
- Issues with coupon promotions
- Management not responsive to complaints
What Customers Are Saying
“This store SUCKS!!!”
— Sylvia Guzman
“I went in a couple of hours ago and purchased some items...”
— Jerry Barnum
“By far the worst customer service ever...”
— Liz G.
What Shoppers Say
Based on analysis of 5 customer reviews
“By far the worst customer service ever...”
“Everytime I've gone... they seem to always have a problem”
“I was overcharged for Dr Pepper Zero at regular price”
“My husband got a propane tank with a faulty valve”
Insider Tips
Double-check your receipts before leaving the store
Avoid propane exchanges due to quality concerns
What to Expect
- You can expect a straightforward shopping experience with a focus on convenience.
- The store offers a diverse selection of items at budget-friendly prices.
- You'll likely find competitive pricing, making it a great option for budget-conscious shoppers.
Google Reviews
This store SUCKS!!! I do my digital/manufacturing coupons at many dollar general stores and have no problems. Everytime I've gone to the 1 on 377 they seem to always have a problem with the coupons "not working"! The so called"manager" was steadily r...
I went in a couple of hours ago and purchased some items including Dr Pepper Zero 3 for 14.00 dollars and thought I got receipt. Got home and no receipt. I was over charged for Dr Pepper Zero at regular price I called to see if I could get receipt a...
DO NOT EXCHANGE YOUR PROPANE HERE! My husband got a propane tank with a faulty valve from here nothing would come out of it and they refused to replace it with one that worked. You could clearly feel it hadn’t been used and was still full. I shouldn...
It is 10:34 right now I was in there and bought a few sell items I got my discount coupon I didn't use it though but the lady was real rude I went back in and she wasn't nice at all I told her well 50% off plus another $25 and she and she's just gett...
By far the worst customer service ever... the manager ( blonde lady with glasses ) is rude as hell... no manners and talks to the customers as if it's an inconvenience for her to have to do her job and provide customers with respect....ridiculous rea...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, take a moment to familiarize yourself with the layout to save time.
Try to visit during off-peak hours to avoid crowds and long checkout lines.
Consider checking nearby options for additional shopping or dining after your visit.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM