Family Dollar
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About Family Dollar
Family Dollar in Birmingham, AL offers a variety of everyday essentials at budget-friendly prices. From groceries and household items to personal care products, shoppers can find a bit of everything to meet their needs without breaking the bank.
The atmosphere is generally bustling, especially during peak hours, as many locals rely on this store for their shopping. While the store can be busy, the staff strives to maintain a welcoming environment, although some customers have reported mixed experiences with service.
Conveniently located in Birmingham, Family Dollar is easily accessible for residents in the area. There's typically ample parking, making it simple for shoppers to pop in and grab what they need quickly.
Editor's Review
Birmingham's Family Dollar stands out with an overall rating of 4.0 out of 5, reflecting a mix of praise and criticism from its 142 reviews. A standout feature is its competitive pricing on name-brand snacks, attracting budget-conscious shoppers eager for savings. As customer Matt Light joyfully stated, "Holla for a Dolla...Great place never any issues." The store's family-owned status since 1992 adds a local touch that many appreciate.
However, customer sentiments are mixed when it comes to service. While some patrons commend the staff, like the busy female cashier praised by Kenshatta Ward who said, "She wasn't upset nor frowning," others report negative experiences. Dovetalk United illustrated this frustration with a review that painted a bleak picture of customer service, stating, "They don’t need people to shop there, it’s less work for them!" This inconsistency in service quality is a crucial area for improvement.
Additionally, pricing discrepancies have been noted, with Goddess Bae remarking that prices sometimes change at the register compared to what is posted. This inconsistency can lead to confusion and dissatisfaction among customers.
What We Like
- Competitive prices on name-brand snacks
- Family-owned since 1992, fostering a community connection
- New inventory every Tuesday keeps offerings fresh
Room for Improvement
- Inconsistent customer service experiences
- Reported pricing discrepancies at checkout
What Customers Are Saying
“I'm giving 5 stars for the female cashier, not the store. She was swamped with people in a very long line...”
— Kenshatta Ward
“Horrific customer service! They feel like because of the location, it is okay to treat patrons poorly!”
— Dovetalk United
What to Expect
- Expect a busy shopping experience, especially during peak hours.
- You'll find a diverse selection of products, from food to cleaning supplies.
- Prices are generally low, but be aware that they may change at the register.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount groceries for any occasion
Google Reviews
I'm giving 5 stars for the female cashier, not the store. She was swamped with people in a very long line from the register wrapped around going down the aisle. She wasn't upset nor frowning. I commend her.
Horrific customer service! The employee stated that they don’t need people to shop there, it’s less work for them! They feel like because of the location, it is okay to treat patrons poorly! I feel for those who live in the area and have to shop at t...
Prices be changing when you get the register.prices totally different from what it's posted on the shift
Holla for a Dolla........ Family Dolla that is! Great place never any issues.
My granddaughter loved it!!! I did too!!! Took her mom on the Very 1st day they opened 25+ years ago!!!
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, try to go during off-peak hours to avoid long lines.
Check the store's weekly ads for any deals before you head out.
There are nearby shopping options, so consider combining your visit with other errands to save time.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM