Dollar General

Dollar General in Clay, WV, has earned a solid reputation among local shoppers, with an overall rating of 3.8 out of 5 stars from 108 reviews. A common thread in customer feedback is the store’s accessibility and low prices, making it a go-to spot for quick shopping trips. As Marlina Duncan enthusiastically noted, 'Milk, Bread, Peanut-Butta, Paper-towels!! They have digital coupons and self-checkout.' This convenience makes it an appealing choice, especially for those looking to snag everyday essentials.

However, not all experiences have been positive. A few customers have reported issues with the staff's demeanor. Jaime Taylor expressed frustration over a rude interaction, stating, 'I was basically told I was stupid because it wasn't marked.' This highlights a recurring complaint about customer service, which some shoppers found lacking. Additionally, Kay Peter raised concerns about odors in one aisle, hinting at a possible maintenance issue, which could affect the shopping experience.

Despite these drawbacks, the store shines in offering a variety of everyday items at competitive prices. Many patrons appreciate the efficiency of coupon usage and self-checkout options. Overall, Dollar General serves its purpose well, providing convenience and value, though it could clearly benefit from a little TLC in customer service and store maintenance.