Dollar General
Open Now
About Dollar General
Dollar General in Dothan, AL, offers a variety of everyday essentials, including groceries, health products, and household items, all at budget-friendly prices. It's a convenient stop for quick shopping needs, making it a popular choice for locals.
When you visit Dollar General, you'll find a straightforward shopping experience with a focus on value. However, some customers have noted that the staff's friendliness can vary, which might affect the overall atmosphere during your visit.
The store is easily accessible, located in a central area of Dothan, AL, making it convenient for residents and visitors alike. With ample parking available, you shouldn't have trouble finding a spot.
Editor's Review
Dothan's Dollar General stands at a solid 4.2 out of 5 rating, but the consensus among reviewers reveals a mix of commendations and concerns. Customers generally appreciate the helpfulness of employees, despite frequent mentions of being short-staffed. Linda Owens noted, 'Employee's are very helpful, and stay very busy constantly.' However, this dedication isn't always enough. Shoppers consistently report experiencing long wait times at checkout due to limited staff availability. In fact, a recurring theme across reviews is the frustration with a lack of enough cashiers to handle busy times, as highlighted by Ashley Raulerson's comment on only one lane being open.
Unsurprisingly, management's responsiveness also receives mixed reviews. While some note friendly and helpful staff, others, like Creations by Noni, express disappointment in management's lack of product knowledge, saying, 'Her comment was we don’t carry that item,' despite it being featured in their monthly ad. This discrepancy contributes to an inconsistent customer experience.
Ultimately, Dollar General in Dothan excels in providing affordable products and a generally positive shopping atmosphere, yet faces challenges with staffing and management knowledge that could improve its overall experience.
What We Like
- Helpful and friendly employees
- Affordable prices on various products
- Wide range of items available
Room for Improvement
- Frequent short staffing leading to long wait times
- Inconsistent product knowledge among staff
What Customers Are Saying
“Employee's are very helpful, and stay very busy constantly, but you can tell they are very short staffed.”
— Linda Owens
“We dont carry that item. I kept looking and finally found it. I took item to show her she actually carries the item.”
— Creations by Noni
What Shoppers Say
Based on analysis of 5 customer reviews
“The cashiers and MANAGEMENT are extremely unfriendly”
“I asked an associate who wasn't sure or familiar”
“Cases of products waiting to be stocked”
“Managers and staff are genuinely friendly”
Insider Tips
Visit when the store is less busy to avoid long lines
Be prepared to ask multiple staff for help with items
What to Expect
- You can expect a straightforward shopping experience focusing on convenience and budget-friendly options.
- The product selection includes groceries, cleaning supplies, and personal care items, though stock may vary.
- Pricing is typically low, with many items available for just a dollar or slightly more, making it a great option for value shoppers.
Google Reviews
The cashiers and MANAGEMENT are extremely unfriendly and unhelpful. I would give them no stars if I could. No one said how are you? Can I help you?? 4 to 5 people were standing around BEHIND the counter. Will NEVER GO BACK HERE. They look scary and ...
I went to this location today, I usually go to Cowarts( its the best one to me ) but I was in a very long line , I was #6 ,I think no biggie but there was a young lady behind me, so when it was my turn up to check out , we were left with the cashier ...
I went in looking for a certain item that I know they carry. Item was also in their monthly ad. I looked where I thought it should be...yes I'm aware all stores are set up differently. I asked an associate who wasnt sure or familiar with the item. ...
I've been in here a few times. The managers and staff are genuinely friendly people. There has been only one time I've gone in and all the customers had to leave because something went horribly wrong and they had to close the store for the remainder ...
Employee's are very helpful, and stay very busy constantly, but you can tell they are very short staffed. Cases of products waiting to be stocked and half empty shelves. With that being said, it looks as if it's not the employees, it's the lack of he...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, it might help to make a list of what you need to streamline your shopping experience.
Try to visit during off-peak hours to avoid long lines, especially later in the day.
Look for nearby parking options to make your visit as hassle-free as possible, especially on busy days.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM