Dollar General
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About Dollar General
Dollar General in Dothan, AL, is a convenient one-stop shop that offers a wide range of everyday essentials, including groceries, household items, and health products. It serves as a drugstore and grocery store, making it easy for customers to find what they need without having to travel far.
The store has a casual atmosphere, but some customers have noted that it can feel a bit run down. While it boasts a large inventory, the overall cleanliness and customer service experience may vary depending on when you visit.
Located near Rural King, Dollar General is easily accessible for locals and visitors alike. With ample parking available, it's a convenient stop for anyone in the area looking to grab a quick item or two.
Editor's Review
Dollar General in Dothan, AL, presents a classic case of high potential but low execution. As several reviewers noted, the store's layout is sizable, giving it the impression of a well-stocked facility. Yet, consistent complaints about cleanliness and stock levels suggest that it struggles to meet even basic expectations. One customer lamented, 'This Dollar General is near rural King and it must have been here for a very long time because it feels very run down' (Jeremy Bowling). Customers frequently encounter dirty aisles and out-of-stock items, which makes shopping here more frustrating than it should be.
Staff performance is hit or miss. While some cashiers provide great service, others, like the one who was reportedly slow because she was 'on her cell phone w/ her baby daddy' (Michael Fletcher), contribute to long wait times. Several customers expressed disappointment with the staff's attitude, saying it varies greatly by location. 'I waste my time & gas every time I forget NOT to go to that location...' (trin Bryant) illustrates this frustration perfectly.
It’s clear that while Dollar General has loyal customers who appreciate its accessibility and pricing, it can't overlook the recurring issues of cleanliness and employee performance. If they can address these flaws, they might just live up to their potential in Dothan.
What We Like
- Affordable prices on everyday essentials
- Convenient location for quick shopping trips
- Friendly cashiers at some locations
Room for Improvement
- Store cleanliness is often lacking
- Frequent stock shortages on popular items
- Inconsistent customer service quality
What Customers Are Saying
“'This Dollar General is near rural King and it must have been here for a very long time because it feels very run down'”
— Jeremy Bowling
“'One worker, slowly scanning things because she was on her cell phone w/ her baby daddy'”
— Michael Fletcher
“'I waste my time & gas every time I forget NOT to go to that location...'”
— trin Bryant
What Shoppers Say
Based on analysis of 5 customer reviews
“The stores are very dirty and unkempt.”
“Some employees have great customer service skills.”
“Every time I go in this store its a mess.”
“Carts and buggies everywhere making it hard to get around.”
Insider Tips
Avoid busy times to reduce wait at the register.
Consider visiting locations with better reviews for staff.
Check stock availability online before visiting.
What to Expect
- Expect a straightforward shopping experience where you can quickly find essentials.
- You'll find a decent selection of products, though the quality and variety may differ between visits.
- Prices are typically affordable, making it a good option for budget-conscious shoppers.
Google Reviews
This Dollar general is near rural King and it must have been here for a very long time because it feels very run down and the door scraped and squeaks. It's a large store but when I went there were carts and buggies everywhere making it hard to get a...
Found what I needed... But when I got to the register now that's a different story. One worker, slowly scanning things because she was on her cell phone w/ her baby daddy. Minutes after I got to register, there were 7 ppl behind me. One custome...
The stores are very dirty and unkempt. I also do not like the attitudes of the employees, but that very's greatly depending on which location I go to. The only Dollar General that I prefer is the location in Headland. Everyone working at that partic...
Every time i go in this store its a mess dirty floors iles crowed with boxes and items on the floor in the walk way its NEVER stocked with the most important things such as women personal products tissue or soap i waste my time & gas every time i for...
The store in Webb Al. rarely has what u need. There are 2 cashiers inpaticular that have GREAT customer service skills. One inpaticular cashier should NOT even have a job working with customers because her peopls skills stinks. There are 5 or 6 empl...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be prepared for a casual shopping environment and keep an eye out for deals.
Visiting during off-peak hours can help you avoid long lines at the register.
There’s plenty of parking available, and it’s worth checking out nearby options if you need more than what Dollar General offers.
Hours
- monday7:00 AM - 10:00 PM
- tuesday7:00 AM - 10:00 PM
- wednesday7:00 AM - 10:00 PM
- thursday7:00 AM - 10:00 PM
- friday7:00 AM - 10:00 PM
- saturday7:00 AM - 10:00 PM
- sunday7:00 AM - 10:00 PM
