Dollar General

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★★★★4.2
Dollar General in Athens, TX

About Dollar General

Dollar General in Athens, TX, offers a variety of everyday essentials, from groceries and snacks to health and beauty products. It's a convenient stop for those looking to stock up on household items without breaking the bank.

The store has a straightforward layout, making it easy to find what you need quickly. However, customer experiences can vary, as some reviews mention less-than-friendly service during busy times.

Located in a central area, Dollar General is easily accessible for residents and visitors alike. Whether you're running errands or just need a quick snack, this store fits conveniently into your routine.

Editor's Review

When you step into the Dollar General in Athens, TX, you're met with a mix of convenience and community, but it’s not without its quirks. Many customers rave about the cleanliness and organization of the store, with one enthusiastic reviewer, Shawn Bentley, declaring, "My local Dollar General has to have the best employees ever! The store on Palestine near the hospital in Athens Texas is always clean, well stocked plus has friendly service!" This praise highlights the consistent effort from staff to maintain a pleasant shopping experience.

However, the enthusiasm can be dampened by the occasional less-than-stellar customer interactions. Multiple reviews, like those from Tiffany Whitfield and Domonique, point out moments of rudeness from some employees, which can sour the mood. Domonique expressed frustration with a cashier’s attitude when she asked for cash back, stating, "Your workers seem angry all the time, and it's not professional." These negative experiences contrast sharply with the overall positive impressions of the store.

What stands out at this Dollar General is the balance between its accessible prices and the small-town charm of Athens. While popular items like holiday wrapping paper can quickly sell out, as Donald Monus noted, the staff do their best to accommodate shoppers. The atmosphere is a little bit of everything, functional and friendly, yet sometimes marred by inconsistent service.

Best for: Budget-conscious shoppers looking for friendly service and a wide range of products.

What We Like

  • Friendly and helpful employees
  • Clean and well-stocked store
  • Convenient location

Room for Improvement

  • Inconsistent customer service experiences
  • Occasional pricing discrepancies

What Customers Are Saying

My local Dollar General has to have the best employees ever!

Shawn Bentley

Your workers seem angry all the time, and it's not professional.

Domonique

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

Your workers seem angry all the time

CleanlinessGood

The store is always clean, well stocked

AtmosphereMixed

The store smelled like pot

Customer ServiceBelow Average

She was very unprofessional

Best for: Customers seeking budget-friendly shopping with varied experiences

Insider Tips

Be prepared for mixed customer service experiences

Check prices at the register as they may differ from shelves

Visit locations with positive reviews for better service

What to Expect

  • You can expect a no-frills shopping experience where you can quickly grab what you need.
  • The product selection includes a mix of food items, cleaning supplies, and personal care products.
  • Pricing is generally low, making it a budget-friendly option for shoppers.

Google Reviews

Domonique
Domoniquea year ago
☆☆☆☆

Everything was fine until I got to the register with Karen. I got 10 dollars cash back, and I politely asked if I could have two 5 dollar bills and was told in a rude way NO I just got here. I politely okay and asked if I could get my bag which was t...

Dena Plummer
Dena Plummer9 months ago
☆☆☆☆

RUDE!! Asked cashier lady how to use the DG Cash I had. She got upset and clearly didn’t want to bother with it. She told me since I didn’t have enough in my cart to use it all I would have to tell her how much of it I wanted to use. I asked her what...

Tiffany Whitfield
Tiffany Whitfield2 years ago
☆☆☆☆

The manger that wears glasses works at this dollar general is very rude and mean towards customers I have never been more embarrassed by someone in my life. I was short 35 cents and she was very unprofessional saying nasty comments bout me to other p...

Donald Monus
Donald Monus5 years ago
★★★☆☆

The store smelled like pot but I think it was two customers that walked into the store, this did not affect the rating. The price of an item was different on the shelf and higher at the register, the cashier did make the adjustment. As expected all ...

Shawn Bentley
Shawn Bentley5 years ago
★★★★★

My local Dollar General has to have the best employees ever! The store on Palestine near the hospital in Athens Texas is always clean, well stocked plus has friendly service! The employees always put a smile on my face before I leave 🙂

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, be prepared for a basic layout and a wide range of products.

Consider visiting during off-peak hours to avoid long lines and potentially rude service.

There's usually parking available nearby, but it can get busy, so plan accordingly.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews