Dollar General
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About Dollar General
Dollar General in Athens, GA offers a wide range of everyday essentials, including groceries, health products, and household items at budget-friendly prices. It’s a convenient stop for those looking to stock up on necessities without breaking the bank.
The atmosphere at this Dollar General is generally friendly, with dedicated staff members who strive to create a welcoming environment. Customers often mention the helpfulness of employees, making it a pleasant place to shop.
Located conveniently in Athens, this store is easily accessible with ample parking available. Whether you're running errands or just need to pick up a few things, you'll find it a convenient option in the area.
Editor's Review
Stepping into Dollar General in Athens, GA, feels like a familiar embrace. Customers often remark on the warmth of the staff, with Bonnie Reynolds praising the "dedicated employees under an amazing manager" who truly engage with their clientele. It's not just a store; it’s a community hub where relationships are built, and smiles are exchanged.
However, the store's charm is often shadowed by inconsistent service. Multiple reviews highlight frustrating moments, such as long waits for cashiers and disorganized shelves. Lacy Sharp noted a particularly misleading sale sign that left her feeling frustrated after an otherwise routine shopping trip. These experiences reveal a tension between the potential for friendly service and the realities of operational hiccups.
While many shoppers appreciate the low prices and the helpfulness of certain employees, the store seems to struggle with consistent management and staff training. As Randee Morris lamented, she felt ignored during her visit, highlighting a need for better customer service practices. Unfortunately, positive experiences can feel too sporadic to rely on.
Overall, Dollar General stands out for its friendly atmosphere, but it also has areas that need attention, particularly in maintaining consistent service and organization. It’s a place that can spark joy, yet it can also lead to frustration depending on the day.
What We Like
- Friendly and helpful employees who know customers by name.
- Affordable prices on a variety of household items.
- Convenient location for quick shopping trips.
Room for Improvement
- Inconsistent customer service, with occasional long waits.
- Disorganized shelves and misleading sale signage.
What Customers Are Saying
“This store has come full circle because of the dedicated employees under an amazing manager now. They really get to know their customers and are very helpful.”
— Bonnie Reynolds
“While I was in this evening the only person working was off opening the bathroom for someone... there were children in the store.”
— Lacy
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff who showed up at last was so rude.”
“The employee completely ignored me.”
“Daphne...made me feel less than nothing.”
“Display is so messed up that we can't pass by.”
Insider Tips
Visit during off-peak hours for better service
Check for item availability before shopping
What to Expect
- You can expect friendly service from employees who often know their customers well.
- The product selection includes a mix of essential items ranging from food to health and beauty products.
- Pricing is generally low, making it a great place to find bargains on everyday necessities.
Google Reviews
This store has come full circle because of the dedicated employees under an amazing manager now. They really get to know their customers and are very helpful.
I do not know what is with this location! As soon as they start to get good people that cares about other human beings they change it up. While I was in this evening the only person working was off opening the bathroom for someone, I was fine to wait...
The employee completely ignored me and was talking to the customer in front of me the entire time. Didn’t give me my bags and threw the receipt at me so she could continue the conversation with the lady in front of me. Also, doesn’t carry my babies d...
For the most part store #09147 has been my go to place but today Daphne a new manager to the location made me feel less than nothing. I go in weekly spending between $30 to $100 or more. That stops now! I do not want to have to deal with even seeing ...
We had to wait over 5minutes for the cashier to show up. The staff who showed up at last was so rude, even we had to ask for the total amount. We don't know why, but she had a very angry face. Also, there are no items on the shelves and display is so...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to explore the layout as it can be a bit crowded.
Consider going during off-peak hours to avoid long lines and enjoy a calmer shopping experience.
There's plenty of parking available, so you won't have to worry too much about finding a spot.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
