Dollar General
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About Dollar General
Dollar General in Athens, GA, offers a variety of products ranging from groceries to household items at budget-friendly prices. It's a convenient spot for quick shopping trips, whether you need snacks, cleaning supplies, or personal care products.
The store has a straightforward layout that makes it easy to find what you're looking for. However, some customers have reported issues with pricing discrepancies and customer service experiences, which can affect the overall shopping atmosphere.
Located at 800 Danielsville Rd, this Dollar General is easily accessible for locals and visitors alike. With extended hours from 8:00 AM to 10:00 PM, it fits well into busy schedules.
Editor's Review
With an overall rating of 3.9 out of 5 based on 372 reviews, Dollar General in Athens, GA, presents a mixed bag of customer experiences. On one hand, a significant number of patrons appreciate the store's improved organization and friendly staff. As Haley Vito remarked, "This store has greatly improved over the past year. They're much more organized and personable now." Such positive feedback indicates a notable turnaround, addressing previous complaints about store conditions.
However, the data tells a different story when it comes to pricing issues and customer service. Multiple reviewers, including Annie Bolton, reported instances where items were priced lower on the shelves than what was charged at checkout. "The prices on the shelves are lower than the prices programmed in the register," she noted, calling it a rip-off. Additionally, complaints about disrespectful treatment from staff, as highlighted by Valerie Espino's experience, raise concerns about the customer service culture.
Overall, while this store has made strides in cleanliness and staff friendliness, recurring issues with pricing accuracy and customer service attitudes remain areas needing improvement.
What We Like
- Improved organization and cleanliness
- Friendly and personable staff
- Wide range of products available
Room for Improvement
- Inconsistencies in pricing between shelves and register
- Occasional poor customer service experiences
What Customers Are Saying
“Every time I go into this store... they ring my items up wrong!”
— Veronica Doster-Booth
“My car was damaged by the pole sticking out of the ground... No incident report was done.”
— Renee Holland
What Shoppers Say
Based on analysis of 5 customer reviews
“Items priced lower on shelves than at checkout”
“Cashier threw an item on the floor”
“The aisles are clean and organized”
“No incident report was done”
Insider Tips
Check your receipt before leaving the store
Be cautious of pricing discrepancies on shelves
Ensure staff is treated respectfully to receive good service
What to Expect
- You can expect a reasonably priced shopping experience with a good selection of everyday items.
- The product selection includes groceries, cleaning supplies, and health items, making it a one-stop shop for many necessities.
- Pricing is generally low, but be aware that some items may ring up differently than expected based on shelf pricing.
Google Reviews
Every time I go into this store (Danielsville Rd/North Avenue they ring my items up wrong! Today they added an extra Monster Juice & extra sunflower seeds! How hard is it to swipe the scanner! This is crazy ! Now I have to go back to the store to...
Dollar General, store #13858. 800 Danielsville Rd, Athens Ga 30601. 2 Complaints:(1)The items priced on the shelves are marked at a lower cost, but then the same item rings up a higher price at the checkout register. At the checkout register, custome...
The cashier threw an item on the floor behind the register because I decided I didn’t want it. I find that highly disrespectful. I hope you know you are in a field of customer service and fix your attitude or just leave. Not a job for you if you cann...
This store has greatly improved over the past year. They're much more organized and personable bow. Before we had given up on going because of the state of the store but it is a good place to shop. The aisles are clean and organized and the staff is ...
When going to the store on 10/18/2023 My car was damaged by the pole sticking out of the ground. I have called over 20 times. The day it happened manager charman was called and she told me what do I want her to do? No incident report was done. No not...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the store layout to find items quickly.
Consider going during off-peak hours to avoid crowds and potential wait times at the register.
There's parking available on-site, but be mindful of busy times when the lot may fill up quickly.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM