Dollar General
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About Dollar General
Dollar General in Rock Hill, SC, is a convenient stop for everyday essentials. They offer a variety of products ranging from groceries to household items, making it a great choice for quick shopping trips.
The atmosphere here tends to be lively, with staff often engaging in conversations while serving customers. However, some reviews mention that service can be slow at times, especially when there's only one register open.
Conveniently located in Rock Hill, this Dollar General is easily accessible with ample parking available. Its hours from 8:00 AM to 10:00 PM make it a suitable stop for both early risers and night owls.
Editor's Review
Customer reviews for the Dollar General in Rock Hill, SC, reveal a mixed bag of experiences, yielding an overall rating of 4.3 out of 5 from 212 reviews. Despite the high rating, the data tells a different story regarding staff engagement and customer service. One recurring complaint highlights that customers frequently encounter unstaffed registers and a lack of attention from employees. As L. Hoov pointedly noted, ‘People come and go without being greeted by staff… this place needs some educated, adult level supervision.’ This suggests a significant disconnect between the store's operational efficiency and customer expectations.
On a more positive note, several customers appreciate the store's cleanliness and the friendly demeanor of the staff. Christy raved, ‘Love this new Dollar General. It is clean and is in a great location. Great prices and friendly employees.’ Furthermore, Tamela Piper emphasized the store's convenience, stating, ‘We love the convenience of having this store close to us and staying open until 10 pm.’ This points to a common sentiment that, while there are service issues, the accessibility and cleanliness of the store stand out positively.
What We Like
- Clean and well-stocked environment
- Convenient location and hours
- Friendly and personable staff
Room for Improvement
- Inconsistent staff availability at checkout
- Cluttered aisles at times
- Some items are difficult to reach
What Customers Are Saying
“People come and go without being greeted by staff… this place needs some educated, adult level supervision.”
— L. Hoov
“Love this new Dollar General. It is clean and is in a great location. Great prices and friendly employees.”
— Christy
“We love the convenience of having this store close to us and staying open until 10 pm. The staff are very sweet and personable.”
— Tamela Piper
What to Expect
- Expect a friendly but sometimes slow service experience, as staff may be busy socializing.
- You'll find a solid selection of grocery and household items at reasonable prices.
- The prices are generally low, making it a great option for budget-conscious shoppers.
Google Reviews
The priority of staff at this location is to talk and have a good time. One register is staffed and the other is card only. And by staffed I mean if you can “find” a staff member not just hanging out in the aisles or acting like it’s a major inconven...
Clerk was not at the register and was down an isle where we could see herald she us. She did not come to check us out until a line formed. Not a great way to treat your customers. I realize you have other duties but your customers should always come ...
Love this new Dollar General. It is clean and is in a great location. Great prices and friendly employees.
We love the convenience of having this store close to us and staying open until 10 pm. The staff are very sweet and personable. That’s a lot to be said as today courtesy is rare.
Cluttered, but improved over past few months. Better stocking.Too many common items on top shelves, unreachable. Went to a Dollar General I Rock Hill, SC. Much larger with very large & varied inventory. Shelves neat and well stocked. Need Dollar Ge...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep an eye out for the location's layout, as it might take a moment to find everything.
Try to visit during non-peak hours to avoid long lines and wait times at the register.
There's plenty of parking available, so you shouldn't have trouble finding a spot, even during busy times.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
