Dollar General
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About Dollar General
Dollar General in Lakeland, FL, is a convenient stop for a variety of everyday essentials, including groceries, health products, and household items. They offer a range of products at budget-friendly prices, making it easy for customers to find what they need without breaking the bank.
While the store is generally well-stocked, some customers have reported mixed experiences with service. The atmosphere can feel rushed during busy hours, and there are occasional complaints about employee interactions, which may affect your shopping experience.
Located in a central area of Lakeland, Dollar General is easily accessible for both residents and visitors. With ample parking available, it’s a convenient spot to pop in and grab what you need.
Editor's Review
Dollar General in Lakeland, FL, has made a name for itself with its affordable everyday products, but there's a lot beneath the surface that potential shoppers should know. While many find value in the low prices, the overall shopping experience often leaves much to be desired. Randi Jackson put it bluntly: "Not a way to run a business!" after being denied entry just minutes before closing. This seems to be a recurring theme with customer service, as several reviews highlight issues with rude staff and long wait times. Robert Tweed’s experience echoes this frustration, mentioning that one cashier was overwhelmed with customers while management seemed unresponsive.
The store's disorganization and lack of staff can lead to particularly frustrating shopping trips, as Angela Dumond noted a five-minute wait at the register before having to inquire about assistance. The sentiment is clear: while Dollar General has potential, the execution often falls short, leading to negative shopping experiences for many.
What We Like
- Affordable prices on everyday items
- Convenient location for quick shopping trips
- Wide variety of products available
Room for Improvement
- Poor customer service and rude staff
- Long wait times at the register
- Frequent stock issues and disorganization
What Customers Are Saying
“Not a way to run a business!”
— Randi Jackson
“Worst management ever... literally over 15 people line and one young gentleman running the register.”
— Robert Tweed
What Shoppers Say
Based on analysis of 5 customer reviews
“The employees tonight were rude”
“Worst management ever... literally over 15 people line”
“Waited 30m when there’s only person ahead of you”
“DG doesn't allow cash loading with Cash App”
Insider Tips
Visit during off-peak hours to avoid long lines
Be prepared for potential issues with cash transactions
What to Expect
- Expect a standard shopping experience with a focus on convenience and affordability.
- You'll find a wide selection of products ranging from food items to cleaning supplies.
- Pricing is generally low, making it a great place for budget-conscious shoppers.
Google Reviews
The employees tonight were rude and closed 5 min early. I’m leaving this review before 10 but they wouldn’t let me come in and purchase something I needed for the bar next door when we frequent your store everyday for things. Not a way to run a busin...
Worst management ever... literally over 15 people line and one young gentleman running the register. Customer asks employee to call his manager.(knew it was bad when he said she might not even answer) Customer finally gets to speak with manager and t...
Funny Google says it's temporarily closed when it's open. But after stopping there it should be closed with the attitudes of the employees. I stood at the register for five minutes while the cashier stared at me from an aisle til I said ma'am is ther...
Since DG doesn't allow cash loading with Cash App because an employee allowed multiple $500 loads to the same customer in the same day, customer complained to cash app for something they (supposedly) "refunded" the customer the entire $2k, DG doesn't...
One person in whole store. Slow machines. Waited 30m when there’s only person ahead of you.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout to find what you need more easily.
Try to go during non-peak hours to avoid long lines and potential service issues.
There are other shopping options nearby, so if you don’t find what you’re looking for, you can easily check other stores.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
