Dollar General

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★★★★4.2
Dollar General in Tyler, TX

About Dollar General

Dollar General in Tyler, TX is a convenient shopping destination that offers a range of products including groceries, household items, and health essentials. It's a great spot for grabbing everyday items at affordable prices, making it a popular choice for local residents.

The atmosphere inside the store is generally friendly, with staff being welcoming to customers. However, experiences can vary as some shoppers have noted instances of unhelpful service during busy times.

Located conveniently in Tyler, this Dollar General is easily accessible for those living or working nearby. The store's hours of operation make it a flexible option for both early risers and late-night shoppers.

Editor's Review

Walking into Dollar General in Tyler, TX, feels like stepping into a place where you can grab essentials without breaking the bank. With an overall rating of 4.2 out of 5 stars based on 292 reviews, this store truly stands out for its friendly atmosphere and competitive prices. As Cindy Hill pointed out, 'Prices are good. Saves me a trip into town for little things.' This sentiment echoes among many reviewers who appreciate the store's convenience and value.

However, it’s not all smooth sailing. Some customers have voiced frustrations about service issues. For instance, Maria Martinez mentioned that the store often has only one cash register open, leading to long lines during peak hours. This concern is valid, especially when every minute counts after a long day at work. And then there's the curious situation with the store's phone; as noted by Tabatha Green, the staff seems to struggle with basic communication tools, leaving customers frustrated when they can't get through.

Despite these hiccups, the overall experience at Dollar General seems to provide a sense of community. Dee Gilstrap highlighted, 'The employees are always very polite and helpful,' which gives a personal touch to your shopping trip. This blend of affordability, friendly staff, and community feel makes Dollar General a beloved local spot.

Best for: This store is best for budget-conscious shoppers looking for quick essentials.

What We Like

  • Affordable prices
  • Friendly and helpful staff
  • Convenient for quick shopping trips

Room for Improvement

  • Long lines during busy times
  • Inconsistent phone service
  • Limited clothing and shoe options

What Customers Are Saying

Prices are good. Saves me a trip into town for little things.

Cindy Hill

The employees are always very polite and helpful.

Dee Gilstrap

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

Employees are rude & lazy!

PricesExcellent

Prices are good.

SelectionBelow Average

Disappointed they stopped carrying clothing items.

Customer ServiceBelow Average

Never answers the store phone.

AtmosphereGood

Staff is very friendly and welcoming.

Best for: Budget-conscious shoppers seeking good prices and variety.

Insider Tips

Visit during off-peak hours to avoid long lines.

Call ahead to check product availability.

What to Expect

  • Expect a friendly shopping environment, though service may vary based on the time of day.
  • You'll find a solid selection of everyday essentials and snacks, suitable for quick trips.
  • Prices are generally low, making it a budget-friendly option for those looking to save on everyday purchases.

Google Reviews

Carla Attaway
Carla Attawaya month ago
★★★★

They are my go-to spot after and before work staff is very friendly and welcoming

Tabatha Green
Tabatha Greena year ago
☆☆☆☆

Employees are rude & lazy! I asked the cashier what their phone number is, she took a while to find it in her cell phone.. when she gave it to me, it was the same number I had tried calling before I got there 4x ! I told her she needs to turn on her ...

Maria Martinez
Maria Martinez3 years ago
★★★☆☆

Pretty good store, but tends to get busy of course which results in the line getting long. They’ll only have one cash register open. Also never answers the store phone. What’s the point of having the stores phone number on the website so anyone can c...

Cindy Hill
Cindy Hill6 years ago
★★★★

Prices are good. Saves me a trip into town for little things. The prices at the convenience store next door on the corner are high for wine I'm assuming the beer is too. I actually like the healthy snacks isle. Friendly staff.

Dee Gilstrap
Dee Gilstrap6 years ago
★★★★★

The employees are always very polite and helpful. I have been in there several times when there was only one cashier and a very long line, but not one time were they ever rude

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, familiarize yourself with the layout to find what you need quickly.

Try to visit during non-peak hours to avoid long lines, especially since only one cash register may be open.

Look for nearby parking options to ensure a hassle-free visit, as the store can get busy.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews