Dollar General
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About Dollar General
Dollar General in Tyler, TX offers a variety of products including groceries, household items, and health care essentials. It's a convenient stop for those looking to grab everyday items at affordable prices.
The store has a casual and welcoming atmosphere, making it easy for shoppers to find what they need quickly. However, some customers have noted issues with cleanliness and employee availability, which can affect the overall shopping experience.
Conveniently located in Tyler, this Dollar General is easily accessible for local residents. It's a popular choice for quick shopping trips due to its central location and extended hours.
Editor's Review
The customer consensus on Dollar General in Tyler, TX, paints a picture of a store that excels in convenience but struggles with consistency in service. With an overall rating of 4.1 out of 5 based on 443 reviews, many shoppers appreciate the affordability and accessibility of this location. As Cookie Prices 87 remarked, "Great customer service! Love shopping there very affordable prices and you can always find what you’re looking for." This sentiment echoes across several reviews, highlighting the store's commitment to keeping prices low and stocking a variety of items that meet everyday needs.
However, the data tells a different story when it comes to employee management and customer service. A recurring theme among reviewers is dissatisfaction with staffing and restroom cleanliness. Wildbill noted, "They keep an out of order sign on the restroom doors so that customers won’t use them so they don’t have to clean them," underscoring a maintenance issue that detracts from the shopping experience. Chic and Shabby Vintage Shop also pointed out the challenges with hiring, indicating that the process lacks a personal touch that might better gauge applicant suitability.
Overall, while Dollar General stands out for its prices and product range, it faces challenges with employee retention and restroom upkeep. These factors, if addressed, could elevate the shopping experience significantly.
What We Like
- Affordable prices on a variety of products
- Convenience and accessibility for local shoppers
- Friendly and helpful staff, especially under new management
Room for Improvement
- Inconsistent employee management and staffing issues
- Restroom cleanliness needs improvement
What Customers Are Saying
“Great customer service! Love shopping there very affordable prices and you can always find what you’re looking for.”
— Cookie Prices 87
“They keep an out of order sign on the restroom doors so that customers won’t use them so they don’t have to clean them.”
— Wildbill
What Shoppers Say
Based on analysis of 5 customer reviews
“Love shopping there very affordable prices”
“They keep an out of order sign on the restroom”
“This store seems to struggle keeping good employees”
“Great customer service!”
Insider Tips
Visit when the new manager is on duty for better service
Be prepared for potential restroom inaccessibility
What to Expect
- You'll find a variety of everyday items all in one place, making it a convenient stop for quick shopping trips.
- The product selection includes groceries, household essentials, and personal care items, catering to a range of needs.
- Prices are generally affordable, although some customers feel that the cost isn't always the cheapest in town.
Google Reviews
Good store to buy food products but not cheap.
I have been to this location several times times in the past year and they keep an out of order sign on the restroom doors so that customers won’t use them so they don’t have to clean them
I go there all the time because it's so convenient and close. This store seems to struggle keeping good employees. I don't know if that's corporate fault because you don't hire people face-to-face so you never know who you're getting. Tell me ho...
Great customer service! Love shopping there very affordable prices and you can always find what you’re looking for, the Manager and cashiers are super sweet and always trying to help, I have seen a lot of improvement in this particular store with the...
Walked in and my son tried to return some birthday gifts for store credit that were in the package and tags still on them. and was very rudely told he couldn't with out receipt. He tried to explain he got them as gifts and she turned him away. I t...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to familiarize yourself with the store layout to make your shopping trip smoother.
Consider going during off-peak hours to avoid crowds and potentially improve your shopping experience.
There's usually parking available nearby, but be mindful of the busier times when it can get a bit crowded.
Hours
- monday7:00 AM - 9:00 PM
- tuesday7:00 AM - 9:00 PM
- wednesday7:00 AM - 9:00 PM
- thursday7:00 AM - 9:00 PM
- friday7:00 AM - 9:00 PM
- saturday7:00 AM - 9:00 PM
- sunday7:00 AM - 9:00 PM