Dollar General
Open Now
About Dollar General
Dollar General in Tyler, TX, offers a variety of products at budget-friendly prices, making it a convenient stop for groceries, health items, and household supplies. You can find everyday necessities, snacks, and even seasonal items all in one place.
The atmosphere in the store can be a bit mixed, with some customers praising the friendly staff, especially Amanda, while others have noted issues with cleanliness and organization. It's a typical dollar store experience, where you might find great deals but also encounter some challenges along the way.
Located in a busy area of Tyler, Dollar General is easily accessible, making it a go-to spot for locals looking to grab essentials. The store has ample parking, but customers have mentioned that the lot can sometimes be littered, which detracts from the overall experience.
Editor's Review
Despite holding a solid overall rating of 4.0 out of 5 based on 312 reviews, Dollar General in Tyler, TX, faces mixed feedback from its customers. On one hand, many patrons praise the helpfulness and friendliness of the staff. As Jz Ram expressed, 'AMANDA IS THE BEST MOST FRIENDLY PERSON THERE,' highlighting the positive impact of employees on shoppers’ experiences. Additionally, Yvette Youman commended two young ladies for their exceptional customer service, noting their efforts to maintain the store's cleanliness.
However, the positive sentiments are contrasted by several recurring complaints. A significant number of reviews point to cleanliness issues, particularly in the parking lot, which Shawna Campbell described as 'full of trash, and buggies everywhere.' Furthermore, some customers voiced concerns about operational inconsistencies, such as late opening times and poor phone service, as noted by Scott Offerle, who remarked that 'it says they open at 8... they never open on time.'
In summary, while the staff at Dollar General certainly shines through the clouds of criticism, issues related to cleanliness and operational reliability require attention. This duality makes the store a mixed bag for local shoppers.
What We Like
- Friendly and helpful staff
- Generally well-stocked store
- Positive customer service experiences
Room for Improvement
- Cleanliness issues, especially in the parking lot
- Inconsistent opening times
- Some staff reportedly not enforcing mask rules
What Customers Are Saying
“AMANDA IS THE BEST MOST FRIENDLY PERSON THERE I LOVE HER SM I WOULD GO TO DOLLAR GENERAL JUST TO SEE HER AGAIN.”
— Jz Ram
“The two young ladies that we're there were very nice & helpful young ladies who went far & beyond to do their jobs...”
— Yvette Youman
What Shoppers Say
Based on analysis of 5 customer reviews
“AMANDA IS THE BEST MOST FRIENDLY PERSON THERE”
“The inside smells like smoke”
“they never open on time”
“The parking lot is always full of trash”
Insider Tips
Visit when Amanda is working for a great experience
Be prepared for potential delays in store opening times
What to Expect
- You might find friendly staff members who can make your shopping experience more pleasant.
- Expect a diverse selection of everyday items, though organization may not always be perfect.
- Prices are typically very budget-friendly, making it a great option for those looking to save.
Google Reviews
AMANDA IS THE BEST MOST FRIENDLY PERSON THERE I LOVE HER SM I WOULD GO TO DOLLAR GENERAL JUST TO SEE HER AGAIN. Super easy to talk to and makes you feel happy to shop there. Hire more Amandas pleaseee
This store sucks. It’s trashy and there is never anyone at the counter. Plus it says they open at 8..they never open on time or can answer the phone!!!
The parking lot is always full of trash, and buggies everywhere. The inside smells like smoke because the employees stand at the door and smoke They need to remember just because they smoke doesn't mean there aren't patrons that don't, and even some ...
The two young ladies that we're there were very nice & helpful young ladies who went far & beyond to do their jobs to the best of their ability, & I was so proud of them. All the while still maintaining to keep that store looking the best & cleanest ...
Staff is awesome. Only thing didn't like was since we're suppose to wear a mask some came in without. When I asked the cashier she stated they were told by management NOT to push the issue.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, consider going during off-peak hours to avoid long lines and a cluttered store.
Check the store's hours before heading out, as there have been complaints about inconsistent opening times.
Look for nearby shopping options if you want to combine errands, but be mindful of the parking situation.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM