Dollar General
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About Dollar General
Dollar General in McAllen, TX, offers a wide array of products including groceries, health items, and household essentials at budget-friendly prices. It's a convenient stop for everyday needs, from snacks to toiletries and more.
The shopping experience at this location can be a mixed bag; while some customers appreciate the variety, others have reported issues with customer service that may affect the atmosphere. It's a straightforward store layout, making it easy to find what you need.
Located conveniently in McAllen, this Dollar General is easily accessible for both locals and visitors. You'll find ample parking nearby, making it a practical choice for quick shopping trips.
Editor's Review
Walking into the Dollar General in McAllen feels like stepping into a treasure trove of everyday needs. The aisles are lined with everything from snacks to cleaning supplies, all at prices that won’t make your wallet cringe. It’s a shopper's paradise for anyone looking for convenience and value! However, recent experiences have cast a shadow over what could be a purely positive shopping adventure.
Several customers have expressed frustration with service, particularly mentioning a staff member named Maggie. For instance, Yahrissa F. lamented about an encounter where Maggie was "so rude" and unhelpful towards her children. This sentiment echoes in another review, where Briana Garcia simply stated, "Maggie is the rudest employee I’ve ever met." Yet, not all experiences are negative! Vivian Vargas highlighted the positive impact of the new store manager, Juan, noting that since his arrival, the store is "always clean and organized" with superior customer service. It seems like there are some gems among the staff, but inconsistency in service remains a concern.
Overall, this Dollar General offers great deals and a variety of products, but it's essential to go in prepared for a possible less-than-perfect encounter with staff. With a mix of positive and negative feedback, it’s clear that improvements in customer service could elevate this location from good to outstanding.
What We Like
- Wide variety of products
- Affordable prices
- New management has improved store cleanliness and organization
Room for Improvement
- Inconsistent customer service experiences
- Some rude staff interactions reported
What Customers Are Saying
“I love shopping at the Dollar General on Dove in McAllen because ever since Juan, the new Store Manager took control, this store is always clean and organized...”
— Vivian Vargas
“Maggie is the rudest employee I’ve ever met. Terrible customer service.”
— Briana Garcia
What Shoppers Say
Based on analysis of 5 customer reviews
“Maggie is the rudest employee I’ve ever met.”
“This store is always clean and organized.”
“Terrible customer service.”
“I always find great deals with coupons.”
Insider Tips
Shop when Juan is managing for better service
Use the DG app for coupons and deals
What to Expect
- Expect a variety of products at affordable prices.
- The store carries a range of items from food to health and beauty products.
- Prices are typically lower than traditional grocery stores, making it a budget-friendly option.
Google Reviews
The worker Maggie is so entitled and so rude, telling my kids to stop making a mess when they weren’t doing anything. After telling me that, she proceeded to be in a phone call saying that she gets to call in and get days off without any consequences...
Maggie is the rudest employee I’ve ever met. Terrible customer service. There is so much more to say but I will simply leave it as that.
I’ve had some unbelievable experiences at this location
I love shopping at the Dollar General on Dove in McAllen because ever since Juan, the new Store Manager took control, this store is always, clean and organized, the customer service is superior and I always find great deals with coupons both in-store...
The guy with glasses is so rude, he told the customer before me to bag her own stuff when she asked if he could do it for her while getting her money to pay because he said she has hands and can do it herself. I also had a rude encounter a while back...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, plan to spend a little time browsing as the layout may take some getting used to.
Try to visit during off-peak hours to avoid long lines and a crowded shopping experience.
There's ample parking available, so don't worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM