Dollar General

Open Now
★★★☆☆3.8
Dollar General in Amarillo, TX

About Dollar General

Dollar General in Amarillo, TX, is a convenient shopping destination that offers a wide range of products, including groceries, household items, and personal care products. It's a one-stop shop for everyday needs at affordable prices, making it a popular choice for locals.

Customers tend to appreciate the friendly staff, who do their best to maintain a positive shopping experience despite occasionally being understaffed. The atmosphere is casual and welcoming, ideal for quick visits to pick up essentials.

Located in the heart of Amarillo, this Dollar General is easily accessible for residents and visitors alike. Ample parking is available, making it convenient for those stopping by for a quick errand.

Editor's Review

Dollar General in Amarillo, TX, shows a mix of strengths and weaknesses. Many local shoppers appreciate the cleanliness and the helpfulness of staff. As Denise Macon noted, 'The cashier were nice, pleasant and welcoming.' That's a recurring theme. Most customers find the store tidy and well-stocked with essentials. However, frustration runs high due to inconsistent hours. Mark Dallas lamented, 'This particular store is constantly closed during normal business hours.' This inconsistency can leave customers feeling underserved.

Another point of contention is the service speed. Many reviewers mention that staff can be distracted, like Ced Rael said, 'Even though the employees were talking to each other instead of paying attention to the people they were checking out, the store overall was good.' It’s a mixed bag; some employees are commendable while others can be unapproachable, as Giovanni Delatorre experienced with a rude staff member. The feedback suggests there's room for improvement in customer service, especially during busy times.

Best for: Best for budget-conscious shoppers looking for everyday essentials.

What We Like

  • Clean and well-organized store
  • Friendly and helpful staff
  • Decent selection of products

Room for Improvement

  • Inconsistent store hours
  • Service can be slow or inattentive

What Customers Are Saying

'This particular store is constantly closed during normal business hours.'

Mark Dallas

'The cashier were nice, pleasant and welcoming.'

Denise Macon

'Service needs improvement. Due to lack of store hours shipment blocked a lot of access to aisles and walkways.'

Ced Rael

What to Expect

  • You'll find a range of everyday items at prices that won't break the bank.
  • The store typically offers a good selection of groceries and household products.
  • Most items are priced affordably, catering to budget-conscious shoppers.

Google Reviews

Mark Dallas
Mark Dallas2 years ago
☆☆☆☆

This particular store is constantly closed during normal business hours. Very frustrating. Today's excuse: "store closed due to excessive truck".... Really?

Kayla Ammons
Kayla Ammonsa year ago
★★★★

I always have a good experience at this location no matter who's working. These individuals are trying their best and yes be unattentive at times but, when being understaffed that can put a strain on them and their resources.

Denise Macon
Denise Macon6 years ago
★★★★★

Now first of all for those of you that have read or looked at my reviews... You may say that this person always gives four or five stars, but I assure you that if I give four or five stars it is based on three general things . 1 customer service. 2 c...

Giovanni Delatorre
Giovanni Delatorrea year ago
☆☆☆☆

The lady that works in the morning was very rude was outside smoking a cigarette. I asked to use the restroom and she made a big deal about it saying that she normally doesn’t let no one go to the restroom.

Ced Rael
Ced Rael5 years ago
★★★★

Pretty decent DG. I have been to quite a few for marketing work and to buy products. This one is usually pretty good. Even though the employees were talking to each other instead of paying attention to the people they were checking out, the store ove...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If it's your first time, consider going during off-peak hours to avoid crowds.

Be prepared for potential stock issues or closures, as some customers have noted irregular hours.

Check for nearby options like other dollar stores or convenience shops for additional product variety.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews