Dollar General
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About Dollar General
Dollar General in Terre Haute, IN, is a convenient stop for a variety of everyday essentials, including groceries, household items, and health products. It's known for offering a mix of low-cost items, making it a popular choice for budget-conscious shoppers.
The atmosphere can be hit or miss; while some customers appreciate the friendly staff, others have noted issues with management and service. Overall, it seems like the store has potential but could benefit from better organization and employee engagement.
Located in a busy area of Terre Haute, Dollar General is easily accessible with ample parking. It's a great spot for quick trips when you need something in a pinch, especially if you're in the vicinity.
Editor's Review
Dollar General in Terre Haute, IN, gets mixed reviews from locals. Some praise the friendly staff and reasonable prices, while others point out serious operational flaws. For instance, John Byerly mentioned, 'Staff are always friendly and there is a good selection,' showcasing the store's personable employees. However, that's where the positives seem to end for many. Jacob Bristow blasted the management, saying, 'The workers are too busy enjoying their time lollygagging in the back rather than being at their post.' This sentiment reflects a broader issue: staff shortages and poor service.
Many customers report long wait times due to insufficient cash registers staffed. Matthew Long (Ryan Bayless) noted, 'I got into a long line with 1 cash register open. It took 30 plus min for a quick trip.' Another recurring complaint is around product quality, particularly food items. Cory Dowers shared a frustrating experience with expired milk, leading to a lackluster customer service response. The callousness of the staff was disappointing to many, adding to the feeling that customer care isn't a priority here.
In summary, while Dollar General offers a decent shopping selection and has friendly staff on hand, persistent issues with management and operational inefficiencies overshadow the experience. Potential shoppers should be prepared for long waits and, at times, subpar product quality.
What We Like
- Friendly staff who are willing to help
- Good selection of products
- Affordable prices
Room for Improvement
- Long wait times at checkout due to understaffing
- Inconsistent product quality, especially food items
- Lack of management oversight
What Customers Are Saying
“Staff are always friendly and there is a good selection.”
— John Byerly
“The workers are too busy enjoying their time lollygagging in the back rather than being at their post.”
— Jacob Bristow
“I accidentally bought expired milk from this Dollar General.”
— Cory Dowers
What to Expect
- You might find a mix of friendly and distracted service, depending on the time of your visit.
- The store carries a range of products, from snacks and drinks to cleaning supplies and personal care items.
- Prices are generally low, making it a good option for those looking to stretch their budget.
Google Reviews
Terrible management The workers are too busy enjoying their time lollygagging in the back rather than being at there post. Caught one sitting on the floor while the other one was on there phone. They wont even pick up their office phone when called...
I accidentally bought expired milk from this dollar general (it was 4 days past the date) and when I called to tell them so they were aware the lady said ok twice and had nothing left to say. I just didn’t want anyone else to buy expired milk but she...
Great store for Riley. Staff are always friendly and there is a good selection. They make the staff do double duty. They have to stock shelves and work the register. If you get to the register just give a holler and someone will come help right away.
Dollar General makes it hard on employees. There is often no one at the front when you go in. The barbones staff had to try and stock and tend counters at same time. Very seldom are you greeted. Only two of the ladies who work here are friendly. IMO...
I visited this store for a quick stop for some sugar. After I located the sugar on a cart in the middle of the row. The next row over to. I got into a long line with 1 cash register open. It took 30 pluse min for a quick trip. So be prepared when u g...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, be prepared for a somewhat busy environment, especially during peak hours.
Try to go earlier in the day for a better shopping experience with potentially more staff available.
Look for nearby parking options, as it can get crowded, especially on weekends.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM