Family Dollar
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About Family Dollar
Family Dollar in Decatur, IL offers a wide range of everyday essentials at budget-friendly prices. From groceries to household items, shoppers can find many products to meet their needs without breaking the bank.
The store has a casual atmosphere where convenience is key. While it can get a bit crowded at times, many customers appreciate the friendly staff who often greet you with a smile.
Located in Decatur, Family Dollar is easily accessible for locals and visitors alike. Its extended hours make it a convenient stop for those looking to pick up last-minute items throughout the week.
Editor's Review
Family Dollar in Decatur, IL, manages to stand out as a convenient shopping destination, especially for those seeking budget-friendly options. The store, family-owned since 1992, boasts an overall rating of 4.0 out of 5 stars based on 99 reviews, reflecting a blend of customer experiences. Many shoppers appreciate the friendly atmosphere and helpful staff, with one customer noting, 'I like shopping there for its friendly staff and it's convenience' (Pops). The store's appeal also stems from its competitive prices on name brand snacks and the regular introduction of new inventory every Tuesday, making it a reliable spot for seasonal items and grocery needs.
However, not all feedback is positive. Several customers have expressed concerns about the organization of the store and the professionalism of some employees. One reviewer mentioned, 'Store was very unorganized. Products in the aisles' (Chris Brewer), indicating that navigating the store can sometimes feel cumbersome. Additionally, reports of unprofessional behavior from staff, as highlighted in a review describing a troubling encounter, suggest that while many staff members are friendly, others may not uphold the same standard of customer service.
What We Like
- Friendly and helpful staff
- Competitive prices on name brand snacks
- Regularly updated inventory
Room for Improvement
- Store organization could be improved
- Inconsistent customer service experiences
What Customers Are Saying
“I like shopping there for it's friendly staff and it's convenience.”
— Pops
“Store was very unorganized. Products in the aisles.”
— Chris Brewer
What to Expect
- Expect a friendly greeting as you enter the store.
- You'll find a mix of everyday essentials and occasional bargains, though some aisles may be a bit cluttered.
- Prices are generally low, but be sure to check that the prices at the register match what you see on the shelves.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every occasion
- ✓Discount groceries for any occasion
Google Reviews
The only reason I’m giving this two stars is because I enjoy going to Family Dollar because it’s convenient. I walked in and there are two employees there. The obnoxiously loud woman will not quit cussing and continue to cuss while she was on the pho...
Store was very unorganized. Products in the isles. Prices don't ring up as shown on the sticker but if you take your time in there you can find some bargains. It's not in the best of neighborhoods but it's convenient and like I said you can find so...
I like shopping there for it's friendly staff and it's convenience. I go over there to shop and I'm always greeted with a smile and a welcome 😃
My wife was shopping and realized they was out of some things so she put stuff back on shelf but as she walked out she was grabbed and manhandled by an employee and cussed at and called names grabbing her purse that had nothing in it.im calling lawye...
Store and employees are very helpful and nice every time I shop there. It would be nice to have more choices for diet sodas like Mountain Dew and others.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
Take your time to browse, as you might find unexpected deals among the aisles.
Visiting during non-peak hours can help you avoid crowds and have a more pleasant shopping experience.
There's limited parking available, so consider carpooling or using public transport if you're visiting during busy times.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM