Family Dollar
Open Now
About Family Dollar
Family Dollar in Provo, UT, offers a variety of everyday essentials at affordable prices, making it a convenient shopping destination for local residents. You'll find a selection of household items, personal care products, snacks, and seasonal goods, all designed to cater to budget-conscious shoppers.
The atmosphere in the store is generally friendly, and many customers appreciate the helpfulness of the staff. While some have reported isolated experiences of rudeness, the overall vibe tends to be welcoming, with a focus on customer service and community.
Located conveniently on the west side of Provo, Family Dollar is easily accessible for those living nearby. It’s a great option for quick shopping trips, especially for residents who may not want to travel far for everyday items.
Editor's Review
Customer feedback for Family Dollar in Provo, UT, reveals a nuanced shopping experience, with an overall rating of 3.9 out of 5 based on 201 reviews. Many patrons appreciate the store's competitive pricing and clean environment. As Tracy Sanderson Reed remarked, 'I love the prices, clean store, great customer service.' This sentiment echoes throughout reviews, highlighting the store's appeal as a discount grocery option.
However, the data tells a different story when it comes to customer service experiences. Antonella Pamphile Guzman expressed disappointment, stating, 'This woman was very rude to me and discriminatory because I didn't know how to speak English well.' This inconsistency in staff behavior might hinder some shoppers' experiences despite its positive aspects.
Another point of interest is the store's commitment to fresh inventory, with new stock arriving every Tuesday. This keeps the offerings varied, and the acceptance of EBT/SNAP ensures accessibility for a broader customer base. Yet, not all feedback is glowing; some shoppers, like Jim Gwyn, voiced frustration about pricing, commenting, 'A great place to get half as much for twice the price!!' Clearly, perceptions of value vary widely among customers.
What We Like
- Competitive pricing on groceries
- Clean and organized store environment
- Helpful and friendly staff, in general
Room for Improvement
- Inconsistent customer service experiences
- Some items perceived as overpriced
What Customers Are Saying
“I love the prices, clean store, great customer service.”
— Tracy Sanderson Reed
“This woman was very rude to me and discriminatory because I didn't know how to speak English well.”
— Antonella Pamphile Guzman
What to Expect
- Expect a friendly shopping experience with staff ready to assist you.
- You'll find a diverse product selection catering to various household needs.
- Prices are generally low, making it a budget-friendly option for shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every special occasion
Google Reviews
This women was very rude to me and discriminatory because I didn't know how to speak English well. He did not want to respect the offer price of buying an autumn product and the second was with 50%. She refused this and was rude. This has never happe...
Good store the Reason they open so late is because they got new registers, but they are officially open now which is great. People are very helpful there.
I like that it's close to those who live on the west side and I have noticed that some of these employees have been here at least 3 yrs with the same management. They must be good! The husband and wife team have been great!
A great place to get half as much for twice the price!!
I love the prices, clean store, great customer service.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take some time to explore the aisles for seasonal deals and promotions.
Try to visit during off-peak hours for a quieter shopping experience.
There's usually ample parking available, so don’t worry about finding a spot nearby.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM