Dollar General
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About Dollar General
Dollar General in Huntington, WV is your go-to spot for a variety of everyday essentials at unbeatable prices. They offer a wide selection of groceries, household items, and health products, making it a convenient choice for quick shopping trips.
The atmosphere at Dollar General is friendly and welcoming, with staff who are often busy yet always ready to lend a helping hand. Customers frequently mention the helpfulness of the manager, Gabriel, who adds a personal touch to the shopping experience.
Located conveniently in Huntington, this Dollar General is easily accessible for local residents. With ample parking available, it's a hassle-free stop for those running errands or looking to pick up some last-minute items.
Editor's Review
Dollar General in Huntington, WV, has garnered mixed reviews from its customers, creating a complex picture of the shopping experience. Many patrons appreciate the store's convenient location and its ability to provide essential items at reasonable prices. For example, Joseph Leggott praised the manager for being "a great worker always busy but then never too busy to give a kind word," highlighting the positive customer service that stands out in many reviews. However, not all experiences were equally pleasant. Lottie Fields expressed frustration when trying to get cash back in quarters, noting that the employee's explanation made little sense and left her feeling dissatisfied.
Another recurring theme is issues with digital coupons and pricing discrepancies. Niki Hammonds mentioned that her digital coupons often didn’t work, and she faced challenges when charged for more items than she purchased. These complaints suggest a need for better training and inventory management to align customer expectations with their experiences. While there are shining examples of customer service, the inconsistency in employee interactions seems to mar the overall impression.
What We Like
- Friendly and helpful staff
- Convenient location
- Affordable everyday items
Room for Improvement
- Inconsistent customer service
- Frequent issues with digital coupons
- Pricing discrepancies
What Customers Are Saying
“Gabriel is the manager and very nice guy and a great worker always busy but then never too busy to give a kind word.”
— Joseph Leggott
“I had to go back inside 3 times to show them what they did! Finally got my money back the last time though.”
— Niki Hammonds
What Shoppers Say
Based on analysis of 5 customer reviews
“Gabriel is the manager and very nice Guy”
“They overcharge by putting things on sale”
“They always have problems using my digital coupons”
“She stands out and does more than required”
“Very rude and disrespectful woman”
Insider Tips
Check your receipt for accuracy before leaving
Be prepared for potential issues with digital coupons
Visit when Gabriel is working for better service
What to Expect
- You can expect a friendly shopping experience with helpful staff ready to assist you.
- The product selection includes a mix of groceries, cleaning supplies, and health items, often with marked-down deals.
- Pricing is very affordable, making it a great option for budget-conscious shoppers.
Google Reviews
As we was checking out we asked if got cash back could we get 3 in quarters otherwise why would I get charged a dollar to get bills when that's not what I needed the dude said yea can give us cash back we'll he could only give us bills not quarters c...
Gabriel is the manager and very nice Guy and a great worker always busy but then never to busy to give a kind word. Always go down center isle things are usually marked down Thank you Google Maps Writer Journalist Joseph Leggott Shopper JojO 🌹
I live close to this one so i go there alot. I do however have a few issues with this DG. They always have problems using my digital coupons and app. And they overcharge by putting things on sale but charge the full price! They definitely need someon...
First off let me thank you for your time, I absolutely enjoyed my visit at this Dollar general due to the great customer service from the day manager. She stands out and does more than required of her. I can tell, I'd ask her to dinner!
We stopped in to see the new location and grab some items, upon checking out we were greeted with a very rude and disrespectful woman with the name tag "Amber" I've worked in custom service for 20+ years and I have never treated a customer like she t...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, take a moment to explore the layout to find your favorite sections easily.
Try to visit during non-peak hours for a quieter shopping experience, typically in the morning or early afternoon.
There's ample parking available, so you won't have to worry about finding a spot close to the entrance.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM