Dollar General
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About Dollar General
Dollar General in Charleston, WV, is a go-to spot for everyday essentials, offering a variety of products including groceries, health items, and household goods. It's a convenient option for locals looking to grab quick items without the fuss of larger stores.
The store often has a busy atmosphere, with shoppers seeking budget-friendly finds. However, customer experiences can vary, as some have noted issues with store organization and cleanliness.
Located conveniently on a main road in Charleston, Dollar General is easily accessible for those running errands or looking for a quick shopping trip. There's ample parking available, making it a straightforward stop for anyone in the area.
Editor's Review
Dollar General in Charleston, WV, has become a bit of a mixed bag according to customer feedback. While the store’s bright yellow signs boast of a remodel, many shoppers like Melissa Jarvis noticed little change, stating it still resembles a ‘messy, disorganized, picked-over chaos.’ Customers frequently mention the long lines and underwhelming stock, which makes shopping frustrating. Bob Wilson complained about the ‘long lines’ and ‘store always trashy,’ highlighting a consistent issue with staffing and cleanliness.
However, not all is grim. Some shoppers appreciate the friendly cashiers, even if they seem overwhelmed. Tammy Newhouse noted a cashier was ‘very rude,’ but also mentioned the store layout was confusing due to poorly marked directions. This inconsistency in service quality makes it hard to leave the store feeling satisfied.
Overall, it’s clear that Dollar General has potential but falls short on execution. Customers are looking for a reliable shopping experience, but they’re often met with frustration instead.
What We Like
- Friendly cashiers who try to help despite challenges
- Convenient location for quick shopping trips
- Affordable prices on many household essentials
Room for Improvement
- Frequent stock shortages and disorganized shelves
- Long wait times due to insufficient staffing
What Customers Are Saying
“‘This particular Dollar General continues to disappoint.’”
— Leslie
“‘Some shelves are completely empty. Why does The DG always look like a herd of buffalo stampeded through the store?’”
— Melissa Jarvis
What to Expect
- Expect a quick shopping experience, but be prepared for potential long lines during busy hours.
- The product selection includes a variety of essential items, though stock levels can sometimes be low.
- Prices are generally very affordable, making it a budget-friendly option for many shoppers.
Google Reviews
Someone took my bag out of my hands and took all my cards the workers didn’t care let alone ask about it…
This particular Dollar General continues to disappoint. My cashier was nice, but either didn't know, care, or couldn't identify when or how to identify there is an issue that needs fixing.... All three employees were at the counter and none of them o...
Long lines, store always trashy, shelves empty with freight not put up. Thank goodness for Family Dollar two doors down. Everytime I give these jokers another chance, I am reminded why I don't go in this store. 7 in line tonight one cashier with 2 em...
Huge bright yellow signs boast a remodel, yet there is no evidence of one. It is the same messy, disorganized, picked-over chaos as before. Some shelves are completely empty. Why does The DG always look like a herd of buffalo stampeded through the st...
The cashier was on the phone arguing with someone; I'm pretty sure that it was a personal call!!! He didn't want to cash us out!!! He was very rude! That being said...the store really didn't have what I needed & wasn't laid out very well. There are r...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep an eye out for sales or special offers to maximize your savings.
Try to visit during off-peak hours to avoid long lines and a crowded shopping experience.
Consider checking out Family Dollar nearby if you find Dollar General's selection isn't meeting your needs.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
