Dollar General
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About Dollar General
Dollar General in Charleston, WV, offers a wide variety of products, including groceries, health and beauty items, household goods, and snacks all at affordable prices. It's a convenient spot for shoppers looking to stock up on everyday essentials without breaking the bank.
The atmosphere in the store is friendly and welcoming, with employees known for their helpfulness and positive attitudes. Customers often mention the new management's efforts to enhance the shopping experience and maintain a safe environment.
Located conveniently in Charleston, this Dollar General is easily accessible for both locals and visitors. With ample parking available, it’s a great stop for anyone looking to quickly grab necessities or do a larger shopping trip.
Editor's Review
Walking into the Dollar General in Charleston, WV, you might get the feeling that you're stepping into a community hub rather than just another store. Many customers rave about the friendly employees, with one reviewer, Melissa Olish, noting how "the other employees are a delight also" and how the manager Daniel has made the store feel like family. It’s a refreshing change in an era when shopping can sometimes feel cold and impersonal. However, it's not all sunshine and smiles. While some shoppers appreciate the low prices and vast selection, others have faced long waits at checkout. As Ashley Meadows pointed out, waiting "10-20 mins" just to buy one item can be a real frustration.
Despite these hiccups, what stands out most is the sense of community fostered by the staff. Customers like Melissa also mentioned Daniel is doing a fantastic job of keeping the store neat and reducing theft, which has enhanced the overall shopping experience. However, issues like inconsistent service at the registers sometimes overshadow the positive aspects. This blend of warmth and challenges makes the Dollar General a unique shopping destination. It feels like a place where, despite the occasional hiccup, you can find what you need and leave with a smile.
What We Like
- Friendly and helpful staff create a welcoming atmosphere
- Clean and well-maintained store environment
- Affordable prices on a variety of items
Room for Improvement
- Long wait times at the checkout can be frustrating
- Inconsistent attention to customers in line
What Customers Are Saying
“I love the employees, always nice to me every time I go in there...”
— Melissa Olish
“I ALWAYS have to stand in line for 10-20 mins...”
— Ashley Meadows
What Shoppers Say
Based on analysis of 5 customer reviews
“I love the employees, always nice to me”
“I ALWAYS have to stand in line for 10-20 mins”
“He has really cleaned the place up”
“He's ripping the shoplifters a new one”
Insider Tips
Visit when the new manager is on duty for better service
Be prepared for long waits at checkout during busy times
What to Expect
- You'll find a friendly shopping experience with helpful staff ready to assist you.
- The store offers a diverse selection of products, catering to everyday needs at budget-friendly prices.
- Expect great value on a range of items, making it easy to stick to your budget.
Google Reviews
Bought a ubergift card from here and it didn’t work after I got it and I contacted Uber and was told an account with the name Heather already redeemed it!!! HEATHER CHECKED ME OUT!!!!! Let’s not talk about Larry either and everything else that comes ...
I didn't like the way they followed me and checked my bag because my buggie was full and I was in there for a while. It's nice to get out when you're stuck in the house all the time with your 3 yr old and you get alone time sometimes the store is you...
I love the employees, always nice to me every time I go in there, and the new manager is the bomb, he's ripping the shoplifters a new one, lol! Keep up the great job you guys have really turned that store around, I told people it probably won't make ...
The people are nice but not very attentive when it comes to customers standing in line. I ALWAYS have to stand in line for 10-20 mins. Even when I'm just picking up 1 thing. They have 2 registers but more often than now only one is being used while t...
I go to the Dollar General Store on Midland Trail every day some times 3-4 times a day. I just love the manager Daniel they put in there, he has really cleaned the place up in appearance and has just about got rid of the thieves and the junkies, than...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the layout to find what you need quickly.
Try to visit during off-peak hours for a more relaxed shopping experience.
There’s plenty of parking available, but it can get busy, so plan your visit accordingly.
Hours
- monday7:00 AM - 9:00 PM
- tuesday7:00 AM - 9:00 PM
- wednesday7:00 AM - 9:00 PM
- thursday7:00 AM - 9:00 PM
- friday7:00 AM - 9:00 PM
- saturday7:00 AM - 9:00 PM
- sunday7:00 AM - 9:00 PM
