Dollar General
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About Dollar General
Dollar General in Charleston, WV, offers a wide range of products from groceries to household essentials, making it a convenient stop for everyday needs. Shoppers can find items at budget-friendly prices, including snacks, cleaning supplies, and personal care products.
While many customers appreciate the affordability, experiences can vary, with some reports of less-than-friendly service. However, others have noted that the store is generally clean and well-organized, creating a pleasant shopping atmosphere.
Located in a central area of Charleston, this Dollar General is easily accessible for both locals and visitors. Its convenient hours make it a reliable option for quick shopping trips any day of the week.
Editor's Review
Dollar General in Charleston, WV, presents a mixed bag according to customer reviews, scoring an overall rating of 3.4 out of 5 based on 14 reviews. While some patrons herald the store for its cleanliness and product variety, others express frustration over inconsistent customer service.
Amanda Stover praised the store, stating, 'Excellent customer service. The most clean and organized store I have seen.' This sentiment echoes the experiences of several shoppers who appreciate the well-organized aisles and the broad range of items available. Dean Kinder noted, 'When you need something, most of the time, you can find it there,' highlighting the store's reliability for essential goods.
Conversely, complaints about employee behavior tarnish the overall impression. Tina Deel lamented, 'They was very very RUDE THERE,' while Brandon Harris described an encounter with an employee who seemed 'half asleep,' leading to a frustrating checkout experience. These conflicting reviews suggest that customer service at this Dollar General can be hit or miss, impacting its overall reputation.
What We Like
- Clean and organized store
- Wide variety of items
- Helpful and friendly employees
Room for Improvement
- Inconsistent customer service
- Some rude staff interactions
What Customers Are Saying
“Excellent customer service. The most clean and organized store I have seen.”
— Amanda Stover
“They was very very RUDE THERE.”
— Tina Deel
What to Expect
- Expect a variety of budget-friendly products that cater to everyday needs.
- You’ll find a selection of items ranging from food and snacks to cleaning supplies.
- Prices are generally low, giving shoppers good value for their money.
Google Reviews
They was very very RUDE THERE
Excellent customer service. The most clean and organized store I have seen.
Rich was so rude half asleep took him 20 mins to check me out because he kept nodding off
When you need something, most of the time, you can find it there.
I love this place! There is so many items and the employees are all very helpful and friendly.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a few moments to familiarize yourself with the layout of the store.
Consider going during off-peak hours to avoid potential wait times at checkout.
There are other shopping options nearby, so if you can’t find what you need, you might want to check those out as well.
Hours
- monday7:00 AM - 9:00 PM
- tuesday7:00 AM - 9:00 PM
- wednesday7:00 AM - 9:00 PM
- thursday7:00 AM - 9:00 PM
- friday7:00 AM - 9:00 PM
- saturday7:00 AM - 9:00 PM
- sunday7:00 AM - 9:00 PM
