Family Dollar
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About Family Dollar
Family Dollar in Wilmington, DE, is a discount store that provides a variety of products, including groceries, household supplies, and seasonal items. They aim to offer essential goods at competitive prices, making it a convenient stop for customers looking to stock up on everyday necessities.
Customers often mention the friendly staff and a clean, organized shopping environment. The team at Family Dollar is known for being helpful, ensuring that shoppers have a pleasant experience during their visit.
Located in a plaza, Family Dollar is easily accessible with ample parking available. Whether you're running errands or looking for specific items, this store is a practical choice for local residents.
Editor's Review
Family Dollar in Wilmington, DE, has carved a niche for itself as a reliable spot for discount groceries and everyday essentials. Many customers appreciate the store's warm, friendly atmosphere, often highlighting the staff's helpfulness. For instance, Stephanie Rapini shared her delight in the service she received, stating, 'Luis was amazing! Extremely helpful and very friendly.' Such positive interactions seem to contribute significantly to the overall experience, making shoppers feel welcomed and valued.
Another appealing aspect of Family Dollar is its commitment to fresh offerings. With new inventory arriving every Tuesday, shoppers can expect a variety of seasonal items and organic produce, catering to different occasions and preferences. Alexandra Gutierrez pointed out, 'Store is super clean and organized!' This cleanliness and organization are recurring themes in the reviews, showcasing the store's dedication to maintaining a pleasant shopping environment.
However, not all feedback is glowing. A few customers, like Kayla Baker, expressed dissatisfaction with the store’s security policies, feeling uncomfortable about being asked to leave personal items behind the counter. Additionally, there are complaints about occasional rudeness from staff members and pricing discrepancies that lead to frustrations during checkout. As Karen DeWitt voiced, there's a need for better communication regarding pricing, especially when discrepancies arise. These concerns highlight areas where the store could improve, ensuring a more consistent and pleasant experience for all customers.
What We Like
- Friendly and helpful staff
- Clean and organized store
- Fresh inventory arriving weekly
Room for Improvement
- Inconsistent customer service
- Frustrating pricing discrepancies
What Customers Are Saying
“Luis was amazing! Extremely helpful and very friendly.”
— Stephanie Rapini
“Store is super clean and organized!”
— Alexandra Gutierrez
What to Expect
- Expect a clean and organized store that makes shopping easy.
- You'll find a diverse selection of products, including organic produce and seasonal items.
- Prices are competitive, with additional savings available through Smart Coupons.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every holiday
- ✓Competitive prices on name brand products
Google Reviews
Luis was amazing! Extremely helpful and very friendly. I’ve never had a better experience at family dollar than I did today. The woman working along side Luis was super nice as well. They both gave us a warm welcome even though they had to work a ho...
FD Drivers: I personally found it easier to go behind the Plaza with it to my right, get myself turned around and back up to the door which if you're looking at the back of the Plaza is located to the left of the Party City dock. The roof IS taller t...
Store is super clean and organized! The young lady working upfront on New Year’s Day was super lovely!
I go here often, which is now changing the employees are rude, fundables fruit snacks on shelf 2 for 5 never ring up so I always ask them and they fix it , 2 days ago they fixed it but not without 3 people getting unbuckled one going back in office a...
HORRIBLE EXPERIENCE ON OCT 4 FROM THE ASST MANAGER CASSANDRA who told me I had to leave my bags and purse behind the counter! I proceeded to put a purchased bag in my car and walked back in with an empty reusable bag and shoulder purse. She told me I...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're new, look for the entrance at the back of the plaza for easier access.
Visiting on weekdays might help you avoid the weekend rush.
There's plenty of parking available, so you shouldn't have trouble finding a spot.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM