Dollar General

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★★★☆☆3.8
Dollar General in Wilmington, DE

About Dollar General

Dollar General in Wilmington, DE, offers a wide variety of products, including groceries, health items, and everyday essentials at affordable prices. It's a convenient spot for quick shopping trips, making it easy to pick up what you need without breaking the bank.

The atmosphere in this store can be a bit chaotic at times, as many customers have noted the lack of organization and occasional clutter from inventory carts. However, the staff is generally friendly and helpful, aiming to provide a positive shopping experience despite the store's challenges.

Located in Wilmington, this Dollar General is easily accessible for locals and visitors alike. It’s situated near other retail options, making it a convenient stop for those running errands in the area.

Editor's Review

Dollar General in Wilmington, DE, has made quite an impression on its visitors, but the overall sentiment seems to swing between admiration and frustration. Many shoppers appreciate the friendly employees, with one reviewer, Kyle Kenobi, noting, 'First, I will say I have never had a problem with the employees. Most have been pleasant.' This speaks volumes about the staff's commitment to customer service. However, this store also faces challenges. Kathy Connell expressed concern about the disarray in the aisles, saying, 'There are carts of inventory everywhere, and there is a sincere lack of organization.' It's an observation echoed by others who describe the store as messy and in need of a cleaning crew.

Additionally, complaints about the management practices have surfaced. Dora Lilly had a particularly disappointing experience, highlighting the manager's refusal to honor corporate coupons, which she called 'ridiculous.' This kind of inconsistency can leave customers feeling undervalued, despite their loyalty. The music volume is another frequent mention, Dee Watson compared it to being in a club, which can be off-putting for shoppers just looking to grab a few essentials.

Overall, while Dollar General boasts a solid team of employees and a well-stocked inventory, the disorganization and management issues can detract from the shopping experience.

Best for: This store is best for budget-conscious shoppers looking for a variety of everyday items.

What We Like

  • Friendly and helpful employees
  • Well-stocked inventory
  • Clean store despite some organizational issues

Room for Improvement

  • Store organization could improve
  • Management practices have been inconsistent

What Customers Are Saying

As far as service, I've only experienced friendly and helpful employees.

Kathy Connell

The store is always clean however and usually well stocked.

Kyle Kenobi

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

Most have been pleasant. My problem is the store needs to be cleaned.

CleanlinessBelow Average

It is a mess.

OrganizationBelow Average

There is a sincere lack of organization.

ParkingBelow Average

Park very far away from the shopping carts.

Customer ServiceMixed

Some employees are a little rude.

Best for: Shoppers looking for budget options but prepared for potential service issues.

Insider Tips

Avoid parking near shopping carts to prevent damage.

Be prepared for a messy store layout.

What to Expect

  • Expect friendly service from staff, even if the store can be a bit disorganized.
  • You'll find a decent selection of everyday items, but be prepared for some clutter due to inventory.
  • Prices are generally very low, making it a great spot for budget-conscious shoppers.

Google Reviews

Dora Lilly
Dora Lilly3 months ago
☆☆☆☆

I usually shop all the Dollar Generals in Bear DE and have a great experience. I visited this store recently. The manager, I believe her name is Bea, has empowered herself to refuse to honor corporate issued coupons. I have never experienced anyt...

Kathy Connell
Kathy Connell7 months ago
★★★☆☆

As far as service, Ive only experienced friendly and helpful employees. As far as the store itself, its a mess. There are carts of inventory everywhere, and there is a sincere lack of organization. Despite this, the employees always seem to be workin...

Erika
Erikaa year ago
☆☆☆☆

If you’re planning on shopping here park very far away from the shopping carts or don’t even bother going in. The store is understaffed and no one looks after carts. Their cart caused big damage to car and the assistant store manager Belinda gave me ...

Kyle Kenobi
Kyle Kenobi6 years ago
★★★★

Great manager but some employees are a little rude. The store is always clean however and usually well stocked. Definitely one of the better dollar stores in the area. Camby park is closer but this store is so much better it's worth the extra couple ...

Dee Watson
Dee Watson5 years ago
★★☆☆☆

First, I will say I have never had a problem with the employees. Most have been pleasant. My problem is the store needs to be cleaned. It is a mess. I been in other DG and they were much better. The music is so loud you think you may be in a club. I ...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, try to visit during off-peak hours for a less crowded experience.

Be mindful of parking, as carts can be left around the lot, causing potential damage to your vehicle.

Consider stopping at nearby shops if you're looking for a wider selection or a more organized shopping environment.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews