Family Dollar
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About Family Dollar
Family Dollar in Wilmington, DE, is a discount store that provides a wide range of groceries, household supplies, and seasonal items at competitive prices. They focus on offering essential products for everyday needs and special occasions, making it easy for customers to shop for less.
The store has a welcoming atmosphere, with bright lighting and adequate parking for shoppers. Customers appreciate the convenience of finding last-minute items, though some have noted that the aisles can be cluttered and difficult to navigate at times.
Located conveniently in Wilmington, Family Dollar is accessible and easy to reach. The store is open daily, making it a reliable option for shoppers looking for affordable prices and a variety of products.
Editor's Review
Family Dollar in Wilmington, DE, has garnered an overall rating of 3.7 out of 5 from 70 reviews, reflecting a mix of customer experiences. Many shoppers appreciate the store's competitive prices and frequent inventory updates. As noted by one customer, 'the store feels welcoming' and offers 'last minute doo dads' for everyday needs. This aligns with the store's business highlights, which emphasize discount groceries and seasonal items for various occasions.
However, frequent feedback reveals some recurring complaints regarding store cleanliness and organization. One shopper described their first visit as 'a bit of a hot messy experience,' pointing out narrow and cluttered aisles. Mixed customer service experiences also surfaced, with some praising friendly staff while others felt treated disrespectfully. For instance, Jeff expressed frustration over being treated poorly at the cashier, highlighting the need for better customer care.
In summary, Family Dollar stands out for its affordability and essential product offerings, yet it faces challenges in maintaining a consistently clean environment and providing uniform customer service.
What We Like
- Competitive prices on name brand products
- Friendly and helpful staff on some occasions
- Regularly updated inventory
- Welcoming atmosphere with ample parking
Room for Improvement
- Store cleanliness and organization can vary
- Inconsistent customer service experiences
What Customers Are Saying
“'WE need this Family Dollar.'”
— EllE Brown
“'The aisles were a real obstacle course – narrow, cluttered, and dirty floors.'”
— Mrs Mishelle TK Dorsey
“'It makes no sense. I don't want to say too much cause people need a job. Yet treat your customers with respect.'”
— Jeff
What to Expect
- Expect a variety of discount groceries and household supplies available in a compact store.
- You'll find seasonal items that align with upcoming holidays and events.
- Prices are competitive, making it a good spot for budget-conscious shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every holiday
- ✓Competitive prices on name brand products
Google Reviews
Went here on a cold Saturday afternoon. Store wasn't particularly busy. Customers are greeted at the front door with a sign that says no bags, so be sure to bring your own! Name brand food products are priced at full retail and can be found at the lo...
Well lit with available parking. The AC was on & the store feels welcoming. We shopped for remote batteries so it's nice having a shop that has those last minute doo dads. This Family Dollar is patronized by the adjacent PAL which includes the staff ...
My first time trip to this store wasn't a good one! The aisles were a real obstacle course – narrow, cluttered, and dirty floors. The staff were friendly, but not exactly the most helpful, so I had to wing it and find my own basket. All in all, it wa...
This store is usually messy, the staff has really cleaned this store up, shelves stocked nicely, items easily found, friendly staff, good customer service
There's a lady at the cashier that gives me a hard time. I had an issue with her twice. It makes no sense. I don't want to say to much cause people need a job. Yet treat your customers with respect. Just because I have a disability. Don't treat me wi...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
Bring your own bags, as the store has a sign indicating no bags are provided.
Try to visit during off-peak hours for a more relaxed shopping experience.
Look for the new inventory that arrives every Tuesday to find fresh items and deals.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM