Dollar General

Open Now
★★★★4.0
Dollar General in Hartford, CT

About Dollar General

Dollar General in Hartford, CT offers a variety of everyday essentials, from groceries and snacks to household items and health products. With a focus on convenience, this store makes it easy for shoppers to find what they need at affordable prices.

Customers often appreciate the polite staff and the clean, organized layout of the store. However, some have noted that aisles can get crowded, making it a bit challenging to move around, especially during busy times.

Located in a convenient area of Hartford, Dollar General is easily accessible for local residents. Whether you're stopping by for a quick item or doing a larger shopping trip, you'll find parking nearby, though it may get busy during peak hours.

Editor's Review

Walking into Dollar General in Hartford, CT, you might think you've just found the perfect hidden gem for everyday essentials. Many customers rave about the store’s impressive selection at reasonable prices. Scott P. summed it up nicely, saying, 'I was a bit surprised to see many items I buy at the grocery store regularly, and at reasonable prices!' However, the store's charm seems to be overshadowed by some glaring issues.

Customers like Jose Maldonado and Grant's Enterprises LLC have shared frustrating experiences about the store's closing practices and staff interactions. Maldonado expressed disappointment after arriving just before closing time, stating, 'You would think they would be understanding,' referring to the store refusing entry when he needed toilet paper. And then there's the shocking encounter Grant detailed, where he felt unsafe due to aggressive employee behavior. Such incidents paint a troubling picture of customer service here.

Overall, while Dollar General has its merits, including a well-stocked inventory and polite staff, it's apparent that operational issues and inconsistent service need attention. The potential for improvement is there, but customers may want to approach with caution.

Best for: This store is best for budget-conscious shoppers looking for everyday essentials.

What We Like

  • Impressive selection of products at reasonable prices
  • Clean and well-organized store layout
  • Polite staff, with some friendly interactions

Room for Improvement

  • Inconsistent hours and early closing practices
  • Staff knowledge about inventory can be lacking
  • Reports of poor customer service experiences

What Customers Are Saying

I was a bit surprised to see many items I buy at the grocery store regularly, and at reasonable prices!

Scott P.

You would think they would be understanding...

Jose Maldonado

BUYER BEWARE DO NOT SHOP AT THIS LOCATION...

Grant's Enterprises LLC

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

Really bad customer service, this store is terrible!

HoursBelow Average

They locked the doors at 9:40 when the store closes at 10pm.

CleanlinessGood

It was clean, well organized, and stocked.

SelectionGood

Wide variety of products at reasonable prices.

AccessibilityBelow Average

Difficult to walk through aisles.

Best for: Shoppers seeking budget-friendly products but facing service issues.

Insider Tips

Visit earlier in the evening to avoid early closures.

Be prepared for crowded aisles during restocking.

Check stock online before visiting, as in-store inventory may differ.

What to Expect

  • Expect a friendly atmosphere with helpful staff ready to assist you.
  • The store carries a wide variety of products, making it likely you'll find what you need.
  • Pricing is generally very affordable, which is a key draw for many shoppers.

Google Reviews

Jose Maldonado
Jose Maldonado3 months ago
☆☆☆☆

I got there right before they were closing and they did not let me in because they had already closed the doors at 9:40pm. I needed tolit paper I always come to this store and get great service but the fact that I couldn't get essentials there and ...

Scott P.
Scott P.a month ago
★★★★★

2.5 years in the neighborhood and this was my first time in this store. It was clean, well organized, and stocked with a wide variety of products. I was a bit surprised to see many items I buy at the grocery store regularly, and at reasonable price...

jose cruz
jose cruz6 months ago
☆☆☆☆

This place has polite staff but they never are aware of what’s in stock & often times don’t speak English very well, I also notice it is extremely difficult to walk through aisles anytime I visit because they somehow are always restocking stuff but l...

karen Tenesaca
karen Tenesacaa month ago
☆☆☆☆

Really bad costumer service, this store is terrible!!! Employees they attack you for a simple question or request for help.

Grant's Enterprises LLC
Grant's Enterprises LLC4 months ago
☆☆☆☆

BUYER BEWARE DO NOT SHOP AT THIS LOCATION I WAS ATTACKED BY AN EMPLOYEE IN THE PARKING LOT TONIGHT ON HALLOWEEN NIGHT I CALLED THE EMPLOYEE OUT FOR THEM LOCKING THE DOORS at 9:40 WHEN THE STORE HOURS ARE CLEARLY STATED AT 10PM I TOLD THE EMPLOYEE HE ...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, consider checking the store layout to find specific items more easily.

Try to arrive earlier in the day if you want a quieter shopping experience, as it tends to get busier in the evenings.

Look for nearby parking options, but be prepared for some congestion, especially during peak shopping times.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews