Dollar Tree

Open Now
Est. 1992
★★★½3.6
Dollar Tree in Reno, NV

About Dollar Tree

Dollar Tree in Reno, NV, is a go-to spot for affordable shopping, offering a wide range of products from party supplies to cleaning essentials. Everything in the store is priced at just one dollar, making it an easy choice for budget-conscious shoppers looking for everyday items.

The atmosphere at Dollar Tree can vary, with some customers praising the friendly staff for their helpfulness, while others have noted issues with cleanliness and organization. Despite the mixed reviews, the store aims to provide a convenient shopping experience for all.

Located conveniently in Reno, Dollar Tree is accessible for local residents and visitors alike. There's ample parking available, making it easy to pop in and grab what you need without hassle.

Editor's Review

The Dollar Tree in Reno, NV, has garnered a mixed bag of reviews, reflected in its overall rating of 3.6 out of 5 from 331 customer assessments. While some customers express enthusiasm for the affordability and variety of products, others raise concerns about cleanliness and customer service. For instance, Clayton remarked on the store's friendliness and helpfulness, stating, "They are very welcoming and accommodating/accepting when it comes to help." However, contrasting viewpoints emerge; a reviewer named Tina criticized the store's condition, saying, "Your store is trash" due to cleanliness issues and unsightly conditions outside.

This disparity in experiences suggests that while many find great value in the selection available, issues with employee engagement and store upkeep remain a challenge. Joanna Kim and Yandel received accolades for their customer service, reinforcing the idea that some staff can indeed enhance the shopping experience. Yet, as M.M. pointed out, lack of friendliness from certain employees can detract from the overall atmosphere. The presence of homeless individuals near the entrance also appears to impact shoppers' perceptions, with multiple reviews mentioning this concern.

Best for: Budget-conscious shoppers looking for party and office supplies.

What We Like

  • Affordable prices on everyday essentials
  • Wide selection of party and office supplies
  • Friendly and helpful staff members like Joanna Kim and Yandel

Room for Improvement

  • Cleanliness issues reported inside the store
  • Variable customer service quality among staff

What Customers Are Saying

They are very welcoming and accommodating/accepting when it comes to help.

Clayton

Your store is trash.

Tina

Amazing staff Joanna Kim and Yandel all deserved raises because they work so hard to keep the store clean and organized.

513 Production

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

Amazing staff Joanna Kim and Yandel all deserved raises

CleanlinessBelow Average

This store is dirty, shelves are a mess

AtmosphereMixed

Very friendly and helpful. Also, they are very welcoming

LocationBelow Average

There is a problem with homeless people hanging out

Best for: Shoppers seeking budget-friendly items with variable service quality

Insider Tips

Visit during weekdays for better staff interaction

Be cautious of cleanliness and safety around the entrance

What to Expect

  • You can expect a mix of customer service experiences, with some staff being very friendly and helpful.
  • The store offers a wide selection of items, especially focused on party and cleaning supplies.
  • Prices are consistently low, making it a great option for picking up everyday necessities on a budget.

Business Highlights

  • One-stop shop for party supplies
  • Wide selection of cleaning products
  • Offers frozen and refrigerated foods
  • Accepts EBT
  • Great value on office supplies
  • New items available regularly

Google Reviews

513 Production
513 Production2 months ago
★★★★★

Amazing staff Joanna Kim and Yandel all deserved raises because they work so hard to keep the store clean and organized and the fact that they all all young makes the environment that much welcoming best customer service ever the store manager should...

M. M.
M. M.2 months ago
☆☆☆☆

A teen punk who scanned my items at a register between 3 p.m. and 4 p.m. today was not friendly; he avoided making eye contact and said nothing. If workers (regardless of how young they might be) are not personable and respectful when dealing with cu...

Tina
Tina5 months ago
☆☆☆☆

This store is dirty, shelves are a mess, liquid spilled on shelves, broken glass. Rude cashier. Not to mention, homeless squat right out the front door. CEO, if you’re listening, yall need to get down there and do your job and CEO the place. Your sto...

WillPower
WillPower2 years ago
★★★★★

Nice cashier, clean store, and not really much inventory in the aisles like many others. There is a problem with homeless people hanging out around the door who directly asked me for money both times I've been there.

Clayton
Claytona month ago
★★★★★

Very friendly and helpful. Also, they are very welcoming and accommodating/accepting when it comes to help.

Reviews from Google

Specialties

Party suppliesCleaning suppliesOffice supplies

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If it's your first visit, take some time to browse the aisles as there are often new items stocked regularly.

Try to visit during the morning or early afternoon to avoid potential crowds and ensure a more pleasant shopping experience.

There's plenty of parking available, so don't worry about finding a spot when you arrive.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews