Dollar General
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About Dollar General
Dollar General in San Bernardino, CA, is your go-to spot for a variety of everyday essentials. They offer a range of products, including groceries, cleaning supplies, health items, and personal care products, all at budget-friendly prices.
While shopping here, you might find the atmosphere a bit hectic, especially during peak hours. Some customers have noted challenges with long lines and a lack of assistance, which can impact your shopping experience.
Located conveniently in San Bernardino, Dollar General is easily accessible for locals needing quick shopping options. There's ample parking available, making it a straightforward stop for those on the go.
Editor's Review
Dollar General in San Bernardino, CA, presents itself as a convenient shopping option for local residents, especially those in need of quick, everyday items. However, a significant number of customer reviews reflect a troubling consensus regarding the store's service quality. Many shoppers have expressed frustration over the lack of staff assistance and a general absence of courtesy. For instance, Marie Hurtado shared her experience of waiting for help to unlock razors, only to leave in frustration after receiving no assistance. Similarly, Amanda Piedra noted a rude interaction with staff when she felt reprimanded for browsing too early. This pattern of negative reviews points to a deeper issue within the store's customer service culture.
Despite the service complaints, some customers appreciate the convenience and accessibility of this Dollar General location. It has been noted, as Isabella Abasta mentioned, that having a store nearby is a valuable resource for the community. However, the positive aspects do not seem to outweigh the recurring issues surrounding employee attitude and service quality, as demonstrated by comments like Traci Keller's assertion that the store sells 'crap products and expired food.' As these reviews suggest, while the store is a convenient option, significant improvements are needed to enhance the overall shopping experience.
What We Like
- Convenient location for local shoppers
- Wide variety of everyday products
- Affordable pricing for essential goods
Room for Improvement
- Poor customer service and staff attitude
- Frequent stock and organization issues
- Concerns about product quality and freshness
What Customers Are Saying
“I went here to buy razors for my husband... I walked out! No one cared!!”
— Marie Hurtado
“Never been to a store where pretty much all the employees have no manners with attitude.”
— G Martin
What to Expect
- Expect a busy shopping environment, especially during peak hours.
- You'll find a decent selection of everyday items, though some shelves may appear understocked.
- Prices are generally low, making it a budget-friendly option for quick purchases.
Google Reviews
Hello, I hardly go to dollar general but today I went into look for a few gardening supplies. As I was shopping I did notice that there was a rack of supplies that looked like it still needed to be placed on the shelves but I did not touch it and wal...
I went here to buy razors for my husband, well thought I in and out. No, the line was long. I couldn’t get assistance to get my razors(they were locked up) so had to get assistance to unlock the razors so I could make a purchase.I went to the front ...
never been to a store where pretty much all the employees have no manners with attitude. this one really hasn't heard of the term "service with a smile" especially Lupe, could tell she hates her job and doesn't want to help anyone.
1st and foremost, the 4+ star reviews have to only be for the fact that it is a real convenience to have a DG right here it really needed it, on the other hand staff is trash! For starters the general manager is rude doesn't know how to great with a ...
Terrible customer service. They sell crap products and expired food. Tried to complain but they will give you an out of service phone number.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, be prepared for a potentially crowded store, especially in the late afternoon.
Consider going during off-peak hours, like early morning or late evening, to avoid long lines.
There's plenty of parking available, but you might want to check out nearby shops if you're planning a longer outing.
Hours
- monday7:00 AM - 9:00 PM
- tuesday7:00 AM - 9:00 PM
- wednesday7:00 AM - 9:00 PM
- thursday7:00 AM - 9:00 PM
- friday7:00 AM - 9:00 PM
- saturday7:00 AM - 9:00 PM
- sunday7:00 AM - 9:00 PM