Dollar General

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★★★★4.0
Dollar General in Norfolk, VA

About Dollar General

Dollar General in Norfolk, VA, offers a wide variety of everyday essentials at affordable prices. You'll find everything from groceries and health products to household items and snacks, making it a convenient stop for many local residents.

The atmosphere in the store can be a bit chaotic, especially during peak hours, as feedback indicates that some customers have experienced long wait times and disorganized aisles. However, many appreciate the affordability and the diversity of products available, even if the shopping experience can vary.

Located conveniently in Norfolk, the store is easily accessible for those in the area. Its hours of operation are from 8:00 AM to 10:00 PM, making it a viable option for both early risers and night owls.

Editor's Review

Walking into Dollar General in Norfolk, VA, you might expect a quick, hassle-free shopping experience. However, if you dig into the reviews, a different story emerges. Many customers appreciate the low prices, as Kimberly P. points out, stating, "I always find bargains at this store." But there's a flip side. Multiple reviewers have expressed frustration with both service and stock issues. For example, Danielle Cuthrell had a particularly disappointing experience with a cash back transaction that went awry, leaving her confused and unsatisfied. This sentiment echoes through several reviews, where out-of-stock items seem to be a recurring theme.

What really stands out, though, is the stark contrast in customer experiences. While some found great deals, others reported unhelpful staff and disorganized merchandise. As SAS Shepherd noted, "The store is a mess and was out of 3 items they said they had." That’s a lot of missed opportunities for what could be a solid shopping choice.

In summary, Dollar General offers great prices, but the inconsistent service and stock issues might deter some shoppers. It’s a mixed bag, with highs and lows that future customers should keep in mind before walking through the door.

Best for: Budget-conscious shoppers looking for household essentials.

What We Like

  • Great prices and bargains
  • Convenient location
  • Wide variety of household items

Room for Improvement

  • Inconsistent customer service
  • Frequent stock issues
  • Store organization can be lacking

What Customers Are Saying

I always find bargains at this store.

Kimberly P.

The store is a mess and was out of 3 items they said they had.

SAS Shepherd

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

White dude needs an attitude adjustment!

CleanlinessBelow Average

The store is a mess and was out of 3 items

SelectionBelow Average

Sorry we dont have helium

PricesGood

I always find bargains at this store

Best for: Customers seeking low prices but facing staff and cleanliness issues.

Insider Tips

Visit during off-peak hours for better service

Call ahead to check for specific items like helium

Be prepared for potential stock issues on popular items

What to Expect

  • Expect a variety of low-priced items, perfect for quick shopping trips.
  • The selection includes groceries, health products, and household essentials, though availability may vary.
  • Prices are generally very budget-friendly, making it an attractive option for shoppers looking for value.

Google Reviews

Danielle Cuthrell
Danielle Cuthrell4 months ago
☆☆☆☆

Went in got toilet paper and requested $30 cash back. The cashier then tells me she has no cash back. Then only refunds me for the toilet paper but not the $32.50 for the charge for cash back and the actual cash back I requested but NEVER RECEIVED. S...

SAS Shepherd
SAS Shepherd2 years ago
☆☆☆☆

Came in yesterday and had the worst experience! The lady working here needs real help! She was basically doing everything on her own! The store is a mess and was out of 3 items they said they had. White dude needs an attitude adjustment! But the lady...

Donny H
Donny Ha year ago
☆☆☆☆

Ive stopped here 6 times in the last 3 years to get balloons. Every... single... time... they say "Sorry we dont have helium"... Then why did you ring up ballons? Yall just lazy. Rediculous. Either they havent had helium in 3 years or they just dont ...

Lynn Shepherd
Lynn Shepherd2 years ago
☆☆☆☆

White employee here looks dirty & on crack! Doesn't know what he's doing & has the nerve to carry an attitude. Saw 3 customers walk out because he didn't know what he was doing. Looks like y'all hired him directly from release from the penitentiary. ...

Kimberly P.
Kimberly P.5 years ago
★★★☆☆

I always find bargains at this store. But not always a fan of the employees nor the music played over the speakers. I'm sure the music isn't corporate approved. Also, I wish the employees took more pride in the appearance of the store. There are so m...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, it might help to know that some items may be out of stock, so check the aisles carefully.

Consider going during off-peak hours to avoid long wait times at checkout.

There are other shopping options nearby, so you might want to combine your trip with stops at other local stores.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews