Dollar General

Open Now
★★★☆☆3.9
Dollar General in Lubbock, TX

About Dollar General

Dollar General in Lubbock, TX, is a convenient stop for a variety of everyday essentials, ranging from groceries and health products to household items. With a focus on affordability, you'll find a selection of items that cater to different needs at budget-friendly prices.

The atmosphere in this Dollar General is generally welcoming, with friendly staff who are often noted for their helpfulness. While some customers have had mixed experiences regarding product quality, many appreciate the cleanliness of the store and the availability of items hard to find elsewhere.

Conveniently located in Lubbock, this Dollar General is easily accessible for residents and visitors alike. The store offers ample parking, making it a hassle-free shopping option for those on the go.

Editor's Review

Diving into the reviews for Dollar General in Lubbock, TX reveals a mixed bag. While many customers appreciate the friendly staff and the store’s cleanliness, a significant number express frustration over product quality and stock issues. For instance, Sheila Herndon praised the ‘super nice employees,’ noting that their positivity really makes a difference. However, not all experiences are rosy; Kiegan Kelly called out the store for selling ‘week old milk,’ which is unacceptable. Additionally, multiple reviewers mentioned problems with disorganization, with Chris Gonzales stating, 'All stock items were out and couldn't get through aisles.' This inconsistency makes it hard to trust the shopping experience.

While the store has loyal fans who love its atmosphere, it’s clear that some serious problems need addressing. Customers are voicing concerns about product freshness and store management. Jennifer Humphreys complained about the ‘stank of vape’ leading to a headache, and another reviewer had a frustrating encounter with a rude store employee. These complaints suggest that Dollar General has room for improvement, especially in management and product quality.

Best for: Budget-conscious shoppers looking for friendly service and basic household items.

What We Like

  • Friendly and helpful employees
  • Clean store environment
  • Good selection of hard-to-find items

Room for Improvement

  • Stock issues with out-of-date products
  • Disorganization in aisles
  • Unprofessional customer service experiences

What Customers Are Saying

Super nice employees! So friendly! Happy employees make a huge difference!!!

Sheila Herndon

Make sure to check your milk before you buy it because they’re fine with selling week old milk.

Kiegan Kelly

Place stank of vape. Instant headache. Will not return.

Jennifer Humphreys

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

Super nice employees! So friendly!

CleanlinessGood

Store is clean!

QualityBelow Average

They’re fine with selling week old milk.

AtmosphereBelow Average

Place stank of vape.

AccessibilityBelow Average

All stock items were out and couldn't get through isles.

Best for: Customers seeking a budget-friendly shopping experience with mixed service quality.

Insider Tips

Check expiration dates on dairy products carefully.

Avoid visiting during peak hours to navigate aisles easily.

What to Expect

  • You'll likely encounter friendly employees who are eager to assist you during your visit.
  • Expect a decent selection of grocery items, cleaning supplies, and personal care products, although some items may not always be in perfect condition.
  • Prices are generally low, making it a great option for budget-conscious shoppers looking for everyday essentials.

Google Reviews

Sheila Herndon
Sheila Herndon2 months ago
★★★★★

Super nice employees! So friendly! Happy employees make a huge difference!!! Store is clean! They have some things I can’t find at my regular grocery store!

Kiegan Kelly
Kiegan Kelly5 months ago
☆☆☆☆

Make sure to check your milk before you buy it because they’re fine with selling week old milk. What a joke.

Jennifer Humphreys
Jennifer Humphreys2 months ago
☆☆☆☆

Place stank of vape. Instant headache. Will not return.

Real
Real2 years ago
☆☆☆☆

This is not a good business at all! Well, the couple they have running this store is very unprofessional And very, very rude! In no way, do they follow the rules or regulations! I have a support animal that they kicked me and him both out for no reas...

Chris Gonzales
Chris Gonzales5 years ago
☆☆☆☆

All stock items were out and couldn't get through isles

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, take a moment to familiarize yourself with the layout of the store to find what you need more easily.

Try to visit earlier in the day or midweek to avoid crowds and have a smoother shopping experience.

Look out for nearby parking options if the main lot is full, as this can save you time when stopping by.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews