Dollar General
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About Dollar General
Dollar General in Lubbock, TX offers a variety of products, from groceries to household items, making it a convenient stop for everyday needs. With its diverse selection, you'll find everything from snacks and drinks to cleaning supplies and personal care products, all at budget-friendly prices.
The shopping experience here is generally pleasant, with friendly staff like Quincy and Irma who are ready to assist you. However, some customers have noted issues with store organization and pricing discrepancies, so it's good to keep that in mind during your visit.
Located in a busy area of Lubbock, the store is easily accessible, making it a convenient option for locals. You'll find ample parking nearby, which adds to the convenience of your shopping trip.
Editor's Review
Dollar General in Lubbock, TX, boasts an overall rating of 4.0 out of 5 based on 416 reviews. While many customers rave about the staff’s friendliness and helpfulness, the data tells a different story regarding store conditions and management issues. Drok Irons expressed frustration, stating, "The cashier was great! The manager is the incompetent one with all the excuses." This sentiment is echoed by several others who point out problems with store cleanliness and organization.
On a positive note, employees like Quincy and Irma have received high praise for their welcoming demeanor and product knowledge. Julie Balderas noted, "They are welcoming, and knowledgeable of the placement of items in the store." However, complaints about clutter and poor stocking persist, with Ricky Meyer stating, "Store is cluttered, it stinks, and the prices on the shelf do not add up to what you are charged at the register." These recurring themes highlight the store's strengths in customer service while also exposing significant weaknesses in management and upkeep.
What We Like
- Friendly and helpful staff
- Quick checkout experience
- Wide range of products at low prices
Room for Improvement
- Store cleanliness issues
- Cluttered and disorganized aisles
- Inconsistent pricing on products
What Customers Are Saying
“The cashier was great! The manager is the incompetent one with all the excuses.”
— Drok Irons
“They are welcoming, and knowledgeable of the placement of items in the store.”
— Julie Balderas
“Store is cluttered, it stinks, and the prices on the shelf do not add up to what you are charged at the register.”
— Ricky Meyer
What Shoppers Say
Based on analysis of 5 customer reviews
“The outside of the store is really dirty.”
“Quincy and Irma are amazing.”
“A lot of the shelves were almost completely empty.”
“Service was perfectly adequate.”
Insider Tips
Check the cleanliness of the store before entering.
Be prepared for potential stock shortages.
What to Expect
- Expect a friendly atmosphere with staff willing to help you find what you need.
- You'll find a good selection of essential items at affordable prices.
- Prices are generally low, but be prepared for possible discrepancies at the register.
Google Reviews
I don't care if I'm paying in pennies. It's currency and you need to be able to take it. Now I was paying 63 dollars and half was in ones but there no excuse you can use that justifies not taking money except laziness. The cashier was great! The mana...
Quincy and Irma are amazing. They are welcoming, and knowledgeable of the placement of items in the store. Very helpful and had a great attitude on this beautiful Saturday morning. 👌 This is my Dollar General because of these sweet people.
Store is cluttered, it stinks, and the prices on the shelf do not add up to what u r charged at the register. Instead of employee checking to make sure prices r correct she only offered a refund after I checked out and looked at the receipt. What a d...
Service was perfectly adequate however, for some reason despite the size of the store, it was poorly stocked. There was a lot of empty space on the shelves. And there is apparently a problem with the shopping carts disappearing because you cannot tak...
I usually don't go to this location it was convenient at the time. The outside of the store is really dirty. We even saw a bottle full of urine. The inside of the store was so messy and disorganized. A lot of the shelves were almost completely empty ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout to save time.
Try to go during off-peak hours for a more relaxed shopping experience, usually early mornings or late evenings.
Check for nearby alternatives if you're looking for specific items not available at this location.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM