Dollar General
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About Dollar General
Dollar General in Laredo, TX, offers a variety of products ranging from household essentials to groceries, all at budget-friendly prices. It's a convenient spot to pick up everyday items like snacks, toiletries, and cleaning supplies without breaking the bank.
The atmosphere is typical of a dollar store, with a straightforward layout that makes it easy to find what you're looking for. However, some customers have noted that the customer service can be hit or miss, which may affect your shopping experience.
Located in a central area of Laredo, Dollar General is easily accessible for locals and visitors alike. With ample parking available, it's a convenient stop for anyone in need of quick shopping.
Editor's Review
Visiting Dollar General in Laredo, TX, is a mixed bag, as reflected in the reviews. On one hand, there's a nostalgic charm to the store, especially for locals like Elizabeth Gutierrez who fondly recalls, 'I love the upgrades to it, use to come as a kid after swimming in the apartments next door.' This warm sentiment highlights how the store has become part of the community fabric. However, not all experiences are so positive. Amanda Almeida pointed out, 'Employees have the worst customer service and purposely don’t answer the phones,' which speaks to a recurring issue with staff engagement that seems to frustrate many shoppers.
Another customer, Jose Esquivel, shared a cautious note about product quality, saying, 'You won't spend too much money there and you will probably find some things you won't find in other stores,' but then follows with a warning about food items: 'Buy at your own risk and check the packaging for any tampering.' This brings up an essential point, while Dollar General offers affordable general merchandise and groceries, shoppers should be vigilant about their purchases.
Overall, the store stands out for its affordability and variety, yet consistently faces complaints about customer service and expired products. It's a place where you can find a little bit of everything, but you'll want to keep your eyes peeled for quality.
What We Like
- Affordable prices on general merchandise and groceries
- Nostalgic atmosphere for local customers
- Good selection of unique items not found elsewhere
Room for Improvement
- Customer service can be lacking
- Concerns about expired food products
- Limited selection in some categories
What Customers Are Saying
“'Employees have the worst customer service and purposely don’t answer the phones'”
— Amanda Almeida
“'Love the upgrades to it, use to come as a kid after swimming in the apartments next door'”
— Elizabeth Gutierrez
“'You won't spend too much money there and you will probably find some things you won't find in other stores.'”
— Jose Esquivel
What Shoppers Say
Based on analysis of 5 customer reviews
“Employees have the worst customer service”
“Very small and limited selection”
“Half of what I was eager to purchase was expired”
“We were not allowed to use the bathroom”
Insider Tips
Check expiration dates on food items carefully
Be prepared for limited staff assistance
What to Expect
- You might experience mixed customer service during your visit, so be prepared for that.
- The store carries a diverse selection of products, though the availability can vary.
- Prices are generally low, making it a good place to find value for everyday items.
Google Reviews
Employees have the worst customer service and purposely don’t answer the phones
Love the upgrades to it , use to come as a kid after swimming in the apartments next door
Not a bad place, but not a great one either. I would be surprised if I found a well kept Dollar General here in Laredo. You wont get much help from the workers there if you are looking for any specific items. You wont spend too much money there and y...
Fully stocked with general merchandise and basic groceries. We were not allowed to use the bathroom. I understand the need for caution due to COVID-19, but being that it is an airborne pathogen closing the bathroom does not make sense.
Was very hopeful to walk in and get what i needed to be on my way.. half of what i was eager to purchase was expired. How simple is it to pull expired items especially if it had an expiration date of 03/15/18.. today's date 02/04/19.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the layout to find what you need more easily.
Visiting during off-peak hours, like mid-morning or early afternoon, may help you avoid crowds.
There's usually ample parking available, so you shouldn't have trouble finding a spot.
Hours
- monday8:00 AM - 11:00 PM
- tuesday8:00 AM - 11:00 PM
- wednesday8:00 AM - 11:00 PM
- thursday8:00 AM - 11:00 PM
- friday8:00 AM - 11:00 PM
- saturday8:00 AM - 11:00 PM
- sunday8:00 AM - 11:00 PM




