Family Dollar

Open Now
Est. 1992
★★★½3.6
Family Dollar in Fort Wayne, IN

About Family Dollar

Family Dollar in Fort Wayne, IN, is a go-to spot for a range of household supplies, groceries, and seasonal items, all at discounted prices. They cater to everyday needs, ensuring that customers can find essential products without breaking the bank.

The store has a casual, welcoming atmosphere, making it easy for shoppers to browse through the aisles. While customer service experiences can vary, many have appreciated the convenience of quick shopping and the variety of items available.

Located conveniently in Fort Wayne, Family Dollar is accessible for locals and visitors alike. With ample parking and a straightforward layout, it’s easy to pop in and find what you need.

Editor's Review

If you’re on the hunt for budget-friendly groceries in Fort Wayne, Family Dollar might catch your eye. With a rating of 3.6 out of 5 based on 128 reviews, it has its strengths and weaknesses. Customers appreciate the competitive prices on name brand products and the new inventory that rolls in every Tuesday. As Laura Mccue noted, "Employee was very helpful and friendly - my first time going in - will go back." This kind of service seems to pop up often, giving the store a friendly vibe.

However, not everything is sunshine and rainbows. Some reviews highlight issues with staff training and customer service. Eric Blaine's experience with service animals reflects a gap in employee knowledge. He mentioned, "They were not trained on what questions can be asked" which suggests a need for better education among staff. Other customers have faced similar frustrations, like C Burkholder, who felt unfairly accused of shoplifting despite trying to demonstrate otherwise.

In short, Family Dollar offers decent prices and a friendly atmosphere but struggles with consistency in customer service. It’s a mixed bag, so enter with reasonable expectations and maybe a backup plan.

Best for: Budget-conscious shoppers looking for a variety of grocery items.

What We Like

  • Competitive prices on name brand products
  • Friendly and helpful staff
  • New inventory every Tuesday

Room for Improvement

  • Inconsistent customer service experiences
  • Lack of staff training on service animal policies

What Customers Are Saying

Employee was very helpful and friendly - my first time going in - will go back

Laura Mccue

They were not trained on what questions can be asked

Eric Blaine

What to Expect

  • Expect a casual shopping experience with a focus on affordability and everyday essentials.
  • You'll find a diverse product selection, including groceries, household supplies, and seasonal items that change frequently.
  • Prices are competitive, and there are often discounts available through Smart Coupons and new inventory updates.

Business Highlights

  • Family owned since 1992
  • Accepts EBT/SNAP
  • New inventory every Tuesday
  • Competitive prices on name brand snacks
  • Smart Coupons for additional savings
  • Seasonal items for every occasion
  • Discount groceries for any occasion

Google Reviews

Eric Blaine
Eric Blainea month ago
☆☆☆☆

I recently went and was told that my dog wasn't allowed. They were not trained on what questions can be asked they told me no. I went back and asked the manager to educate her staff about service animals. She just got angry and started lying to me. S...

oscar
oscar3 weeks ago
☆☆☆☆

I was just looking for some Pokémon cards then I saw them and i ask the lady that was working there much they cost and she just said ‘’we are not selling these’’

C Burkholder
C Burkholder8 months ago
☆☆☆☆

I’m actually very disappointed and management here. I’ve been shopping here for almost 7 years. Never had an issue. I’ve even helped them bust shoplifters and because my purse was bigger than average purses they automatically assume that I was steali...

Laura Mccue
Laura Mccue7 months ago
★★★★★

Employee was very helpful and friendly - my first time going in - will go back

DaFoxy Shea
DaFoxy Sheaa year ago
★★☆☆☆

Went there last night to grab some drink and BBQ sauce and it was 15 mins til close and the doors were locked. I called the store and asked why they close and he said, "well no one was in the store and we were finishing up for the night" It doesn't m...

Reviews from Google

Specialties

Organic produceCloseout deals

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, consider checking their weekly flyer for special deals and new inventory.

Try to visit on Tuesdays when new stock arrives, as this is when you'll find the freshest selection.

There's plenty of parking available, making it easy to stop by during your errands.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews