Dollar General
Open Now
About Dollar General
Dollar General in Akron, OH, offers a wide range of products, including groceries, health items, and household essentials at affordable prices. As a convenience store and drugstore, it's a go-to spot for quick shopping trips to stock up on daily necessities.
While the store has friendly employees who are often willing to help, many customers have expressed frustration about the state of the aisles and overall cleanliness. The atmosphere can feel chaotic, with carts filled with boxes blocking pathways and making it difficult to shop comfortably.
Conveniently located in Akron, the store is easily accessible for locals and those passing through. There's parking available, though some visitors have noted that the lot can be messy, reflecting the store's overall organization.
Editor's Review
With an overall rating of 4.0 out of 5 based on 420 reviews, Dollar General in Akron, OH, presents a mixed picture. Customers often highlight a friendly staff, with one reviewer noting, 'the other employees are awesome here!' However, this positivity is overshadowed by a series of complaints about store conditions. A common theme among reviews points to chaotic aisles and poor organization, as exemplified by Mackenzie Lavdas, who lamented, 'the isles were so destroyed I couldn’t fit through most with the cart.'
Furthermore, product pricing discrepancies have left customers frustrated. Dawn Taylor experienced this firsthand, stating, 'the Cigarette tag said 9.20... It did not ring up as such.' Such issues detract from the shopping experience and raise questions about operational management.
In short, while this Dollar General does boast some friendly employees and a wide range of products, the store's cleanliness and organization are significant drawbacks that potential shoppers should consider. Shopper expectations need to be adjusted according to these persistent issues.
What We Like
- Friendly and helpful employees
- Competitive pricing on basic goods
- Convenient location for quick shopping
Room for Improvement
- Disorganized aisles and store layout
- Frequent pricing discrepancies
- Poor store cleanliness
What Customers Are Saying
“the other employees are awesome here!”
— S M
“the isles were so destroyed I couldn’t fit through most with the cart.”
— Mackenzie Lavdas
What Shoppers Say
Based on analysis of 5 customer reviews
“The store itself is a pigsty.”
“Some are truly friendly.”
“Worst customer service I've experienced.”
“Safety hazard. The store was a complete mess.”
Insider Tips
Visit when the store is less busy for better service
Be cautious of safety hazards in the aisles
What to Expect
- Expect a budget-friendly shopping experience with a wide selection of everyday items.
- You might find that product availability can vary, and aisles may be cluttered with boxes.
- Prices are typically low, making it a great option for those looking to save on groceries and household goods.
Google Reviews
I just left the store upset. I spent 29.00 worth of items here this afternoon it would have been a lot more but the carts at the end of EVERY AILE were filled with boxes of product and nothing on the shelves. Safety hazard. The store was a complete m...
I’d give 0 starts if I could. Every time I’ve been to this DG it’s beyond a disaster. Today I had a little list to shop for. The isles were so destroyed I couldn’t fit through most with the cart. Rugs all thrown on the floors, stuff everywhere excep...
First, I want to say that the employees are not rude, and some are truly friendly. However, the store itself (and parking lot) is a pigsty. It's by far the worst in the area. I don't know why it was built in the first place, and now its clearly negle...
the cashiers call norra multiple times and she never comes to help but the other employees are awesome here ! they call 6 times and nothing the girl was really loud that was calling her too !!!
Every single associate I encountered at this store today demonstrated the worst customer service I've experienced in my life. People like that are the reason I despise to shop in-store.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, it might help to go in with a list to make your shopping quicker.
Try to visit during off-peak hours, usually mid-morning or early afternoon, to avoid crowds and clutter.
Be aware of nearby parking options, as the lot can sometimes be messy and difficult to navigate.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM