Dollar General

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★★★☆☆3.9
Dollar General in Akron, OH

About Dollar General

Dollar General in Akron, OH, offers a variety of everyday essentials, including food, household items, and personal care products. It's a convenient stop for locals looking to grab affordable groceries, health supplies, and more without breaking the bank.

The atmosphere at Dollar General is generally welcoming and organized, making it easy to find what you need. Customers often praise the staff for their friendliness, which enhances the shopping experience, though some have noted that stock can sometimes be an issue.

Located in a central area of Akron, this Dollar General is easily accessible for residents and visitors alike. There's ample parking available, making it a convenient choice for quick shopping trips.

Editor's Review

In Akron, OH, Dollar General has gained a 3.9 out of 5 rating, but the consensus among customers paints a picture of inconsistency. Many shoppers express frustration with stock availability. As Jacob Harmon noted, "Don't bother even stopping they never have anything in stock." This sentiment is echoed by others who report empty shelves and poor organization, with one user remarking that the store smelled really bad and was a disaster. Despite these complaints, positive remarks about the staff’s effort are common. Sherry Toner-keith praised an employee named Joey for being a pleasure to encounter and commended the store's cleanliness and organization, which suggests that the experience can vary significantly based on who is working that day.

Recurring themes emerge: while some customers appreciate the diligence of individual staff members and the reasonable prices on products like cookie sheets and ice tea, others share stories of rude service and poor inventory management. James Zadiraka had a mixed experience, highlighting issues during checkout, but still noted the employees' efforts to resolve problems. This reflects the broader challenge Dollar General faces, balancing operational efficiency with customer satisfaction.

Best for: Budget-conscious shoppers who prioritize convenience over product variety.

What We Like

  • Friendly and helpful staff when present
  • Affordable product prices
  • Convenient location for quick shopping

Room for Improvement

  • Frequent stock shortages
  • Inconsistent customer service
  • Disorganized store layout

What Customers Are Saying

Don't bother even stopping they never have anything in stock

Jacob Harmon

Joey is always such a pleasure to encounter. The store is well kept and organized.

Sherry Toner-keith

What Shoppers Say

Based on analysis of 5 customer reviews

SelectionBelow Average

nothing is stocked. People are not helpful.

StaffMixed

Joey is always such a pleasure to encounter.

CleanlinessBelow Average

Store is a disaster and it smelled really bad.

Customer ServiceBelow Average

the manager was really rude.

Best for: Shoppers looking for low prices but may face stock issues.

Insider Tips

Check stock availability before visiting.

Be prepared for potential long wait times at checkout.

What to Expect

  • Expect a friendly shopping experience with helpful staff who aim to keep the store organized.
  • You'll find a diverse selection of items at competitive prices, making it a popular choice for budget-conscious shoppers.
  • Many products are priced at a dollar or just slightly above, providing good value for everyday essentials.

Google Reviews

Jacob Harmon
Jacob Harmon2 weeks ago
☆☆☆☆

Don't bother even stopping they never have anything in stock

James Zadiraka
James Zadirakaa year ago
★★★☆☆

03-27-24 Stopped to check out the toys but picked up a few things - cookie sheet 6.50, two basting spoons 1.00+1.00, 64oz ice tea 2.50. Head cashier showing the new guy how to ring out while handling a problem on another register. Process my CC and ...

Sherry Toner-keith
Sherry Toner-keith2 years ago
★★★★★

Joey is always such a pleasure to encounter. The store is well kept and organized. Shows great effort for the staff. As a customer I thank you Al for your hard work.

Erick Hunt
Erick Hunta year ago
☆☆☆☆

The manager was really rude she didnt announce that there would be a shift change in the middle of me standing in line for one thing so she helped everybody in line and when she got to me she decided to do shift change then and when i first came in ...

Boden Photography LLC
Boden Photography LLC4 years ago
☆☆☆☆

Just wow... nothing is stocked. People are not helpful. Store is a disaster and it smelled really bad. All I needed were some plates for work and they didn't stock any. Just a big empty shelf. I asked a clerk and was lucky to leave with my head. "The...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, check out the seasonal aisle for special deals and unique finds.

Try to visit during off-peak hours, like mid-morning or early afternoon, to avoid crowds.

There's plenty of parking available, so don't worry about finding a space when you arrive.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews