Dollar General
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About Dollar General
Dollar General in Akron, OH, offers a wide range of products including groceries, health items, and household essentials at budget-friendly prices. It's a convenient stop for anyone looking to stock up on everyday necessities without breaking the bank.
The atmosphere can vary, as some customers have reported issues with cleanliness and customer service. While it aims to be a quick and accessible shopping experience, some visitors have noted that the store's condition might detract from an otherwise straightforward experience.
Located in a convenient area of Akron, Dollar General is easily accessible for residents and visitors alike. Whether you're running errands or need a last-minute item, you'll find this store's location suitable for a quick stop.
Editor's Review
The data tells a compelling story about Dollar General in Akron, OH. With an overall rating of 3.9/5 based on 377 reviews, there's a clear divide in customer experiences. While some shoppers appreciate the convenience and low prices, others express frustration over service quality. As Jim Sr. noted, 'the staff, including manager was rude when I brought it to their attention,' highlighting a recurring issue with employee attitude.
Several reviewers echoed sentiments about the store's cleanliness, with Peggy Dolensky stating, 'the floors are never swept much less mopped,' which raises questions about management. Wyatt Spears pointed out that the store often closes early, stating he was turned away just before closing time, stating, 'the employee comes up to the door with HIS groceries in hand,' illustrating a lack of regard for customers needing last-minute items.
Despite these criticisms, Dollar General has its merits, particularly in terms of accessibility and product variety. However, the combination of poor customer service and cleanliness concerns suggests that improvements are necessary for a better shopping experience.
What We Like
- Affordable prices
- Wide product selection
- Convenient location
Room for Improvement
- Inconsistent customer service
- Lack of cleanliness
- Early closing times
What Customers Are Saying
“the staff, including manager was rude when I brought it to their attention”
— Jim Sr.
“the floors are never swept much less mopped”
— Peggy Dolensky
What Shoppers Say
Based on analysis of 5 customer reviews
“That place is always dirty.”
“Employees were rude.”
“Always seem to be closed within the last 10 minutes.”
“Felt unsafe in this establishment.”
Insider Tips
Check the store hours before visiting.
Be cautious of trip hazards and cleanliness.
Avoid peak hours when staff may be less attentive.
What to Expect
- Expect a straightforward shopping experience, though service may vary based on staff availability.
- You'll find a decent selection of everyday items, but be prepared for potential inconsistencies in stock or store condition.
- Prices are generally low, making it a good option for budget-conscious shoppers.
Google Reviews
Wrong price on shelf was told it was $2.95 after tax at the register when the price on the shelf was 225 so price after tax it should’ve been $2.70 all of the staff, including manager was rude when I brought it to their attention one of them shouted ...
They are always pre-closing. There have been multiple occasions where i realize i need something before i go home and they always seem to be closed within the last 10 minutes and sometimes even the last 30 minutes. Like tonight I show up (to grab one...
I'm not sure if they are understaffed or lazy, but that place is always dirty. The floors are never swept much less mopped. Dirt and sticky stuff is piling up and I don't know what is leaking out of their coolers. It's not surprising to find a mouse...
All the DG are, at best, a 6/10, but this one is HORRIBLE, but not because of the filth and unstocked boxes everywhere, but because of the employees! When I was in there the other day, it was 2 women, and the FritoLay delivery guy. Throughout the ent...
Every single employee was outside smoking , right in front of the doors . Store was dirty , stock all over the floors . Trip hazards everywhere . Felt unsafe in this establishment . I won’t be stopping again .
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep an eye on the store's hours, as they may close earlier than advertised.
Try to go during non-peak hours to avoid potential crowds and get better service.
Parking is usually available, but check for any local regulations or restrictions to avoid fines.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM