Dollar General

Open Now
★★★☆☆3.8
Dollar General in Akron, OH

About Dollar General

Dollar General in Akron, OH, offers a wide range of products, from groceries and household items to health and beauty supplies. It's a convenient stop for both essential goods and everyday items at budget-friendly prices.

The store has a casual shopping atmosphere where you can quickly find what you need without much fuss. While customer service is generally decent, some reviews suggest that the experience can vary based on staffing and management.

Located in a central area of Akron, Dollar General is easily accessible with ample parking available. Whether you're a local or just passing through, it's a convenient option for quick shopping trips.

Editor's Review

Dollar General in Akron, OH, has a bit of a mixed bag when it comes to customer experiences. Many shoppers appreciate the convenience of finding small essentials without the hassle of a big-box store. As Andrew L. noted, 'customer service is usually pretty good,' which hints at some positive interactions. However, that sentiment isn't universal. Several reviews highlight significant issues with staffing and attitudes. Sarah Y. pointed out, 'If she hates white people then customer service isn’t your best bet!', illustrating a serious complaint about rudeness from staff members.

Another common thread is frustration over operational hours. Many customers, like Andrew L., expect to shop until 10 PM only to find the doors locked early. This inconsistency is a real letdown for regulars. The store's stock updates also seem to lag, with Eve R. mentioning, 'they're too lazy to update inventory,' leading to longer wait times for refunds.

Ultimately, while Dollar General serves its purpose for quick shopping trips, there are definite areas that need improvement, particularly in customer service and inventory management. It's a store that can easily frustrate if you're expecting a smooth experience.

Best for: This store is best for shoppers looking for quick, low-cost essentials without the hassle of larger retailers.

What We Like

  • Convenient location for quick trips
  • Good selection of small essentials
  • Generally decent prices

Room for Improvement

  • Inconsistent customer service
  • Operational hours can be misleading
  • Stock updates are often delayed

What Customers Are Saying

customer service is usually pretty good

Andrew Lucas

If she hates white people then customer service isn’t your best bet!

Sarah Yost

they're too lazy to update inventory

Eve Robinson

What to Expect

  • You might experience varying levels of customer service based on who is working during your visit.
  • The product selection is quite diverse, covering food, health, and household needs.
  • Prices are generally low, making it a great spot for budget-conscious shoppers.

Google Reviews

Andrew Lucas
Andrew Lucasa month ago
☆☆☆☆

Have lived near this store for awhile customer service is usually pretty good, despite them having the hours online and the hours on door post as 8am-10pm however I arrived at 9:46pm. So they close there doors and don’t allow people to shop. When ask...

Sarah Yost
Sarah Yosta month ago
☆☆☆☆

I am a regular customer , been living in the area for years and ever since this black lady with the glasses has come to this location it’s been a dread to even shop at this location. Easy from where I live. If she hates whote people then customer se...

Shaylyn Dixon
Shaylyn Dixona month ago
☆☆☆☆

Honestly they give management positions to anyone. She was coming out the back with her phone in hand texting. The only question I got asked was would you like a bag and she walked off before the transaction was even done. If you really hate your jo...

Setoth Vendri (Dr. Vendri)
Setoth Vendri (Dr. Vendri)2 months ago
★★★☆☆

The stocking time is Foot-Wax [The Worst], but i mostly go here just for small things. Normal experience. Just improve on the stocking times. Tch, tried to apply but my luck says no. Most of the time, Manager's not there. Off or something. Saw a bit ...

Eve Robinson
Eve Robinson3 months ago
☆☆☆☆

Don't care to update product stock online. I have to wait 3-5 days for a refund because they're too lazy to update inventory

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, try to go during the day to avoid potential staffing issues in the evening.

Consider making your visit earlier in the week to avoid crowds and stock shortages.

There's plenty of parking available, so you can easily stop by without worrying about finding a spot.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews