Dollar General
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About Dollar General
Dollar General in Huntsville, AL offers a wide array of everyday essentials, including groceries, household items, and health products. It's a convenient stop for those looking to pick up snacks, toiletries, and cleaning supplies without breaking the bank.
While the store carries a variety of products, customer experiences seem mixed. Some shoppers have noted cleanliness issues and a lack of staff, which can impact the overall shopping experience.
The location is easily accessible in Huntsville, making it a practical choice for quick shopping trips. However, some visitors have mentioned challenges with the store's upkeep and customer service.
Editor's Review
Customer feedback for the Dollar General in Huntsville, AL paints a troubling picture. With an overall rating of 4.2 out of 5, it's evident that while some shoppers have had satisfactory experiences, a significant number express deep dissatisfaction. "This Dollar General is consistently disappointing," one reviewer lamented, citing cleanliness and staffing issues. Another reviewer, Frederick Jones, humorously pointed out the absurdity of needing an expired ID for a simple purchase like a cigarette lighter.
Recurring themes in the reviews show that customers often struggle with product availability. Kayla Matthews stated, "I will drive somewhere else because this store never has what I am looking for... I don’t even waste my time anymore!" Additionally, the lack of customer service in sensitive situations was highlighted by Maria Andreades, whose friend faced humiliation due to a health issue and received no support from the staff. This indicates a worrying trend in management and employee responsiveness.
What We Like
- Affordable prices on everyday essentials
- Convenient location for quick shopping trips
- Variety of products available
Room for Improvement
- Staffing issues lead to poor customer service
- Store cleanliness is often subpar
- Frequent product unavailability
What Customers Are Saying
“This Dollar General is consistently disappointing.”
— AC Estes
“I suggest you do not either.”
— Kayla Matthews
What Shoppers Say
Based on analysis of 5 customer reviews
“The store is filthy, poorly maintained”
“They don’t care at all”
“You can never find what you want or need”
“Employees are playing music loudly”
Insider Tips
Bring your own shopping bags, as buggies may be unavailable
Be prepared to drive to another store for better selection
What to Expect
- Expect a range of everyday items at competitive prices.
- The product selection covers basics like snacks, cleaning supplies, and personal care items.
- Prices are typically low, making it a budget-friendly option for shoppers.
Google Reviews
This Dollar General is consistently disappointing. The store is filthy, poorly maintained, and clearly understaffed. I rarely see the same employees twice, which says a lot about management and working conditions. Many times the employees are playing...
Make sure you have your hard copy of you in expired identification to even buy a cigarette lighter lol. Seriously and the hood is literally next door toor the store!!! Can’t make this shit up
If I could give this place 0 stars I would. My friend has health issues and while we were shopping here she had to use the bathroom and couldn’t even move due to if she did she would have an accident on herself her husband told the manager the situat...
Store use to be great but now you can never find what you want or need in here. I will drive somewhere else because this store never has what I am look for… I don’t even waste my time any more ! I suggest you do not either..
Why is it every Dollar General you go into there are no buggies bc the employees are using them all? You would think the customers would be the priority when it comes to that. I got an empty buggy and this girl chased me down saying sorry I couldn't ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, it might help to go in with a list to make your shopping trip smoother.
Try to visit during off-peak hours to avoid long lines and a crowded store.
Check for nearby parking options, as the store can get busy, especially on weekends.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM