Dollar General

Open Now
★★★★4.2
Dollar General in Wilmington, NC

About Dollar General

Dollar General in Wilmington, NC, is a convenient stop for a variety of everyday essentials. They offer a selection of groceries, health products, and general merchandise, making it a one-stop shop for your basic needs.

The atmosphere in the store is generally friendly and welcoming, with employees like Princess and Heather frequently mentioned for their helpfulness. However, experiences can vary, so some customers have noted instances of less-than-ideal service.

Located in Wilmington, this Dollar General is easily accessible and positioned to serve both locals and visitors. Whether you're on vacation or a resident, you'll find it convenient to pop in for quick purchases.

Editor's Review

Visiting the Dollar General in Wilmington, NC, is often a mixed bag of experiences, according to the local clientele. Many shoppers appreciate the store's convenient early hours and the helpfulness of its employees. For instance, Summer Lynn raves about the friendly staff, mentioning, 'Amazing employees!!! Princess and Heather are always so helpful!!!' This sentiment highlights a positive aspect of the store, as it shows how crucial attentive service can be in retail settings. However, not every review reflects this upbeat vibe. A handful of customers have expressed frustration with specific staff interactions, noting instances of perceived rudeness or slow service. John Walls, for example, recounted his disappointment on Thanksgiving Day, remarking, '1 star is much too high,' pointing to a particularly slow checkout experience.

Another recurring theme in the reviews is the store's organization. Brittany Hicks mentioned feeling embarrassed when asked to leave for what she perceived as no reason, stating, 'Unacceptable.' This indicates a need for better staff training in customer service and engagement. Overall, while Dollar General has its shining moments, there are definitely areas for improvement, especially regarding staff attitudes and store cleanliness.

Best for: This store is best for budget-conscious shoppers looking for convenience.

What We Like

  • Friendly and helpful employees
  • Convenient early opening hours
  • Wide variety of products

Room for Improvement

  • Inconsistent customer service
  • Store organization could be better

What Customers Are Saying

Amazing employees!!! Princess and Heather are always so helpful!!!

Summer Lynn

1 star is much too high

John Walls

Unacceptable.

Brittany Hicks

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

Amazing employees!!! Princess and Heather are always so helpful!!!

CleanlinessBelow Average

This location is my least favorite because it always seems to be pretty messy.

Customer ServiceBelow Average

Appalling attitude on Thanksgiving.

SelectionMixed

The only thing he found was the really small ones.

HoursGood

I love that they open at 7 am.

Best for: Budget-conscious shoppers seeking helpful staff and extended hours.

Insider Tips

Visit during off-peak hours for better service.

Check store cleanliness before shopping.

Be aware of potential bag policies.

What to Expect

  • Expect a basic shopping experience with a variety of everyday items.
  • The product selection includes groceries, health products, and household supplies.
  • Prices are generally low, making it a budget-friendly option for shoppers.

Google Reviews

Crystal Arg
Crystal Arg7 months ago
☆☆☆☆

We were on vacation for the 4th of July weekend when we had some car issues. My husband came into this store looking for a gas can on Sunday July 6 2025 , I think around 11am,! The only thing he found was the really small ones so he decided to try an...

Summer Lynn
Summer Lynn9 months ago
★★★★★

Great store!!! Amazing employees!!! Princess and Heather are always so helpful!!! And I love that they open at 7 am, I wish we had a few more locations that did

Dylan Perry
Dylan Perrya year ago
★★☆☆☆

The older female clerk who was working at 2:38 PM on July 21st snapped at me because I asked for a small bag for the DoorDash order I was fulfilling. In an extremely agitated manner that was clearly not meant jokingly. She Sarcastically snapped back ...

Brittany Hicks
Brittany Hicks2 years ago
★★★☆☆

I love Dollar General but this location is my least favorite because it always seems to be pretty messy and I have actually been asked to leave when I was there with two of my friends...they said something about suspicious behavior and literally the ...

John Walls
John Walls2 years ago
☆☆☆☆

November 23rd 2023 1 star is much too high One older lady at register going at a snail's pace...everyone asking if anyone else is working? She said No! After 15 minutes a heavy woman stormed up to the other cluttered register. A man said ..didn't kno...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, be sure to check the aisle layout as it can vary.

Try to go during off-peak hours, like early morning or late evening, for a more pleasant shopping experience.

There's usually parking available close to the entrance, so you shouldn't have trouble finding a spot.

Hours

  • monday7:00 AM - 9:00 PM
  • tuesday7:00 AM - 9:00 PM
  • wednesday7:00 AM - 9:00 PM
  • thursday7:00 AM - 9:00 PM
  • friday7:00 AM - 9:00 PM
  • saturday7:00 AM - 9:00 PM
  • sunday7:00 AM - 9:00 PM

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Customer Reviews