Family Dollar

Open Now
Est. 1992
★★★☆☆3.8
Family Dollar in Augusta, GA

About Family Dollar

Family Dollar in Augusta, GA, is a discount retailer that offers a wide range of household supplies, groceries, and seasonal items. They focus on providing essential products at competitive prices, making it easy for shoppers to find what they need for any occasion.

The store is generally organized, and many customers appreciate the helpfulness of the staff. However, some visitors have noted that there can be issues with management and service, which might affect the overall shopping experience.

Located at 1713 Walton Way, Family Dollar is accessible to residents in the area, especially those who live nearby. The store’s convenient hours from 8:00 AM to 10:00 PM make it easy for customers to stop by when they need to pick up essentials.

Editor's Review

Customer reviews for the Family Dollar in Augusta, GA, present a mixed picture, revealing both strengths and weaknesses. While 3.8 out of 5 stars reflects a decent level of satisfaction, the data tells a different story regarding customer service and store management. As Malcolm Lambert lamented, 'It's like for some reason they close whenever they get ready,' highlighting a recurring issue with inconsistent store hours that frustrates many shoppers. Additionally, Devan White noted a similar experience, stating, 'I was told by the employee that they closed in 5 minutes,' illustrating a disconnect between customer expectations and store operations.

On a more positive note, many shoppers appreciate the friendliness of the staff and the organization of the store. MrTAE2Xx mentioned, 'I honestly love going to this particular Family Dollar... all of the staff members are very polite and helpful.' This suggests that while management may need attention, individual employees often provide a pleasant shopping experience. However, the store's inventory management and cleanliness remain points for improvement, with multiple customers pointing out that the shelves are not always stocked adequately.

Best for: This store is best for local residents looking for quick, affordable grocery items and household necessities.

What We Like

  • Friendly and helpful staff
  • Organized store layout
  • Competitive prices on name brand snacks

Room for Improvement

  • Inconsistent store hours
  • Inventory management issues leading to empty shelves

What Customers Are Saying

It's like for some reason they close whenever they get ready.

Malcolm Lambert

I honestly love going to this particular Family Dollar; it's so organized and all of the staff members are very polite and helpful.

MrTAE2Xx

What to Expect

  • Expect a store that offers a wide selection of essential household items and groceries.
  • You'll find new inventory every Tuesday, including competitive prices on name brand snacks.
  • The store accepts various payment methods, including cash, credit/debit, and EBT/SNAP, making it accessible for many shoppers.

Business Highlights

  • Family owned since 1992
  • Accepts EBT/SNAP
  • New inventory every Tuesday
  • Discount groceries for any occasion
  • Smart Coupons for additional savings
  • Seasonal items for every special occasion
  • Competitive prices on name brand products

Google Reviews

Malcolm Lambert
Malcolm Lambert4 months ago
☆☆☆☆

It's like for some reason they close when ever they get ready the 1713 Walton way family dollar know there is not a grocery store in this area. They miss out on a lot of money because some people like to run to go get last minute things. It was Hallo...

MrTAE2Xx
MrTAE2Xxa month ago
★★★★★

I honestly love going to this particular family dollar it's so organized and all of the staff members are very polite and helpful especially Brianna gamble

Jen Adam
Jen Adama year ago
☆☆☆☆

I live nearby therefore I go to the store often there’s always some kind of issue with the store there needs to be new management new workers. There are very few in there that actually care about the people that come in. I went today around 8:50 PM t...

Devan White
Devan White2 years ago
☆☆☆☆

I am absolutely sick and tired of how employees in this community treat customers. I LIVE HERE! I HAVE MY ENTIRE LIFE! This is my home and family dollar is the only place remotely close for miles that sells SOME groceries. That's when their shelves a...

Donna Nichols
Donna Nichols7 months ago
☆☆☆☆

If a grocery store ever goes up in this area,these dollar stores will be in the red.Walton Way is worse of all.I have a vehicle so i have a choice.If I do need bread or milk or cokes I will go to the dollar store on Wrightsboro Rd or even Central. T...

Reviews from Google

Specialties

Organic produceCloseout deals

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, take a moment to familiarize yourself with the layout to find what you need more easily.

Try to visit during off-peak hours to avoid crowds and have a better shopping experience.

Look out for nearby options for groceries or household items, as the store has a focus on discounted products, which can be a great deal.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews