Dollar General
Open Now
About Dollar General
Dollar General in Augusta, GA, is a convenient stop for a variety of everyday essentials, from groceries and household items to health and beauty products. This store aims to provide value with a wide selection of items, making it a staple for budget-conscious shoppers.
The atmosphere at Dollar General is welcoming, with friendly employees like Nick and Liz who greet customers with smiles. Many shoppers have noted the helpfulness of the staff, enhancing the overall shopping experience.
Located conveniently in Augusta, the store is easily accessible and offers ample parking for customers. Its central location makes it a go-to spot for locals looking to pick up a few items without the hassle of larger supermarkets.
Editor's Review
Walking into the Dollar General in Augusta, GA, you might expect the typical no-frills shopping experience. Instead, many customers describe a store that stands out for its cleanliness and customer service. With an overall rating of 4.1/5 based on 392 reviews, it seems this location has struck a chord. As Shara M. shared, "Nick and Liz are those examples of exceptional employees," highlighting the friendly and welcoming atmosphere that many have come to appreciate. Clean and well-organized aisles make browsing easier, with one shopper noting that the layout even accommodates wheelchairs, something not every retailer can claim.
Of course, not all experiences are as positive. Some reviewers expressed frustrations over customer service issues, particularly regarding staff attitudes. Danielle S. mentioned a difficult interaction when asking for an exchange, leading to a disappointing experience that nearly drove her away. However, the overall sentiment leans towards appreciation, with many customers highlighting the great deals on clearance items, especially local favorites like Georgia Bulldog merchandise.
In summary, this Dollar General emerges as a solid option for those seeking friendly service and a clean shopping environment. While some complaints exist, the store’s strengths predominantly shine through.
What We Like
- Exceptional customer service from staff like Nick and Liz
- Clean and organized store layout
- Great clearance deals and affordable prices
Room for Improvement
- Occasional rude interactions with certain staff members
- Inconsistent customer service experiences
What Customers Are Saying
“Nick and Liz are those examples of exceptional employees.”
— SharaPurpleReignLowe Charatesa Lowe
“Always plenty of product and decent prices.”
— Mtarbarnes
“Worst customer service EVER!”
— danielle sauls
What Shoppers Say
Based on analysis of 5 customer reviews
“Nick and Liz are those examples of exceptional employees.”
“This is by far the cleanest Dollar General I’ve ever seen.”
“Always plenty of product and decent prices.”
“Worst customer service EVER!”
“Nice, orderly location.”
Insider Tips
Look for sales and clearance items.
Choose locations known for cleanliness and friendly staff.
What to Expect
- You'll find a friendly shopping environment with attentive staff ready to assist you.
- There's a good selection of products, including food, cleaning supplies, and seasonal items.
- Prices are generally affordable, and it's a great place to look for clearance deals.
Google Reviews
Nick and Liz are those examples of exceptional employees. I witnessed smile after smile welcoming every customer that came through their door. I was in disbelief at how many employees they had total bc this is by far the cleanest Dollar General I’ve ...
Always plenty of product and decent prices. Look for the sales. They have great clearance including Georgia Bulldog clothing and items.
When I asked for an exchange I was told rudely that there was no policy to exchange two pairs of shoes I received for Christmas. Then when I asked for a manager the woman named jasmine or something like that (she didnt want me to know) said she was t...
Alicia was our cashier and was very rude. She does not know any customer service. I will not come back to this store. This is not the 1st time it has happened. You need to let her go or teach her how treat people. I would not recommend your store. Un...
Nice, orderly location. One of the first seen to have left room in the aisle for people to walk and room for wheelchairs to move about freely. (unlike many of the other $Gen locations and other retailers). This location had clear aisles. Shelves st...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take your time to explore the aisles as the layout can vary from other stores.
Try to visit during off-peak hours, like mid-morning on weekdays, for a quieter shopping experience.
There's plenty of parking available, so don't worry about finding a spot when you arrive.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
